Security Manager; m​/f​/d

Security Manager (m/f/d)

Mandarin Oriental, Munich is looking for a Security Manager (m/f/d) to ensure the highest standards of safety, security, and compliance.

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset?

Mandarin Oriental Hotel Group is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental, Munich is located in a quiet street in the Old Town of Munich, close to many of the city’s most famous sites. Elegantly appointed and beautifully designed, we offer the perfect mix of Oriental style and German charm.

Based at the Mandarin Oriental, Munich the Security Manager is responsible for all security-related functions of our hotel. The Security Manager reports to the Hotel Manager.

• Leading and developing all security and FLHSS (Fire, Life, Health, Safety & Security) activities within the hotel.
• Ensuring compliance with all Mandarin Oriental FLHSS standards, policies, and legal requirements.
• Conducting regular risk assessments, audits, and security inspections.
• Leading the Emergency Response Team and planning and conducting training sessions, staff education programs, and emergency drills.
• Managing incident management processes, including the investigation, documentation, and follow-up of security-related incidents.
• Overseeing all security-related systems, including access control, CCTV, and key management.
• Working closely with authorities, emergency services, and external partners.
• Advising and supporting managers and employees on all security and compliance-related matters.

• Several years of experience in security management, ideally within luxury hospitality or a comparable service-oriented environment.
• Strong expertise in FLHSS, crisis management, fire safety, and occupational health and safety.
• Excellent written and spoken German and English language skills.
• Outstanding communication and organizational abilities.
• A high level of service orientation, integrity, and discretion.
• A confident and professional demeanor, with the ability to remain calm, solution-oriented, and effective in challenging situations.

• Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
• MOstay. When you work as hard as our colleagues do, it's important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
• Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
• Retirement Plans. When you show commitment to us, we reciprocate. We offer different retirement plans depending on the length of your service and your role.
• In addition to fair working conditions, we offer a variety of small benefits that make everyday work more enjoyable – including complimentary beverages as well as small, regular tokens of appreciation and gifts.
• Our passion for hospitality is also reflected in additional benefits, such as special offers and discounts at nearby restaurants and hotels.