Territory Sales Representative

The Business Development Specialist increases our customer base via phone, text, email, web, in-person and conferences. The Business Development Specialist (BDS) is responsible for driving revenue growth within their assigned territory by consistently executing daily sales activities, adding value in every customer interaction, and managing opportunities through the full sales cycle.

This role focuses on meeting and exceeding territory revenue goals by making at least five live customer calls per day, following Rhythm Healthcare’s opportunity pipeline process, and maintaining accurate, timely documentation in CRM.

To be successful as a BDS at Rhythm Healthcare, you must demonstrate product and industry knowledge, tailoring messaging to the needs and priorities of decision‑makers in the DME market. Success requires preparation, follow‑through, and a commitment to delivering on promises to ensure high levels of customer satisfaction and retention.

This position provides supervision to others:
No

• Understands customer/prospects needs and requirements.
• Achieve and exceed territory revenue goals by executing a disciplined sales process and maintaining a strong opportunity pipeline
• Make a minimum of five live customer calls per day, prepared with relevant insights, competitive positioning, and value‑based discussion points
• Add value on every call by understanding customer needs, identifying opportunities, and recommending appropriate solutions from the Rhythm product portfolio
• Follow the opportunity pipeline process to ensure timely progression through sales stages, with clear next steps and gate reviews
• Maintain accurate and complete CRM records for all sales activities, opportunities, and customer interactions
• Build and maintain strong relationships with key decision‑makers, influencers, and end users in assigned accounts.
• Demonstrate expert‑level product knowledge and stay informed about industry trends, competitive products, and market developments.
• Research prospective customers and identifies key players to generate interest and new business.
• Sources, builds and maintains strong, long‑standing relationships with customers using outbound strategies.
• Identifies sales strategies that will result in exceeding performance expectations and revenue goals.
• Manages creation and presentation of quotations as well as product and service information.
• Maintains an understanding and awareness of product knowledge, competitive market, industry trends, government regulations, and technical developments that impact markets.
• Gains and retains detailed comprehension of market direction.
• Perform other duties as required to meet the business needs of the company and management.

• BA/BS in business administration or related field required
• Two plus years previous B2B experience preferred.
• Strong oral and written communication skills.
• Strong negotiation skills and the ability to establish mutually beneficial commitments and expectations with customers.
• Ability to work across diverse personalities and agendas at various levels of seniority across organizations to achieve goals.
• Excellent interpersonal skills.
• Strong team player, work ethic and commitment to job.
• Commitment to excellence and high standards.
• Strong organizational, problem‑solving, and analytical skills; able to manage priorities and workflow.
• Skilled at relationship building in a professional setting.
• Confidence to ask for business.
• Capable of managing a territory by analyzing and managing pipeline activity.
• Ability to conduct presentations in a professional, polished manner.
• Desire and ability to provide excellent customer service at all times.
• Acute attention to detail and able to multi‑task in a fast‑paced…