Global Process Coordination Lead in Chief Underwriting Office Liability; m​/f​/d

Role Overview

Global Process Coordination Lead – Chief Underwriting Office Liability (m/f/d), based in London or Munich (Germany). This role drives governance, process improvement, and communication initiatives across the Liability underwriting function for both Large and Mid Corporate segments.

• Lead the annual update of the Liability Functional Rule, ensuring alignment with regulatory requirements, stakeholder input, and internal governance standards.
• Coordinate with legal, compliance, and underwriting leadership to draft updates and manage the stakeholder consultation process.
• Act as the central point of contact for communicating underwriting rule changes, compliance updates, and process improvements to the global underwriting community.
• Manage Product Reviews (IDD, retail, and Large Corp), Business Reviews, ASU Reporting, and internal audit requirements.
• Oversee the implementation, maintenance, and testing of underwriting tools (e.g., Cube), including user training, feedback gathering, and technical refinements.
• Drive process simplification initiatives to enhance underwriting efficiency, including workflow optimization, change management, and benefits realization.
• Partner with the Underwriting Integrity and Solutions team on governance initiatives, quality assurance, and underwriting standards projects.
• Support underwriting audits, compliance reviews, and the development of best practices and guidelines.
• Own and manage the Liability Connect page (intranet), ensuring resources, tools, and updates are current, accessible, and engaging.
• Organize and present content for internal reporting and contribute to Liability‑specific projects and task forces.

• Extensive underwriting experience in Liability with a strong understanding of policy management, underwriting processes, and legal contracts.
• Preferred a degree in Economics, Law, or a related discipline.
• Proven ability to set functional rules, guidelines, and underwriting standards.
• Strong knowledge of regulatory compliance and governance frameworks in underwriting.
• Proficiency in managing cross‑functional projects and driving process improvements in a global environment.
• Strategic orientation with the ability to balance detail‑oriented execution and big‑picture thinking.
• Excellent communication and presentation skills in English, with the ability to translate complex concepts into actionable guidance.
• Strong problem‑solving skills, adaptability, and attention to detail.
• Experience with underwriting tools and systems and the ability to support their implementation and optimization.
• Experience applying artificial intelligence (AI) and machine learning (ML) to improve business processes and decision‑making is highly beneficial.
• Collaborative mindset and the ability to work effectively with diverse teams across functions and geographies.

We welcome applications regardless of ethnicity, cultural background, age, gender, nationality, religion, social class, disability or sexual orientation. If you need adjustments during the application and selection process, please contact us at