Programme Manager - Supply Chain Optimization

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets.

That’s the power of plus.

With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets.

That’s the power of plus.

As the Programme Manager - Supply Chain Optimization, you will drive high impact, cross functional initiatives that directly influence product availability, inventory health, and vendor collaboration. You’ll shape the roadmap for availability and overstock performance, lead strategic projects, and strengthen the operational connection between our vendors’ and our internal supply chain.

This role is perfect for someone who thrives at the intersection of analytics, supply chain strategy and stakeholder management, and who wants to make a measurable impact on availability and cost efficiency.

• Lead Supply Chain Collaboration initiatives with our vendors/manufactures to identify efficiency improvements, reduce logistics cost, improve availability (e.g. collaborative forecasting, e2e product flow optimization, VMI)
• Partner with vendors and manufacturers to streamline their supply chain processes with the z+ ordering system and inbound processes.
• Be sponsor / key stakeholder for EDI rollout.

• Actively shape the strategic development of the Forecasting, Planning & Replenishment (FP&R) area, including target setting, roadmap definition, project selection, and prioritization together with the FP&R leadership team
• Ensure smooth execution of the FP&R roadmap with clear milestones, ownership, and consistent follow‑up across Forecasting, Inventory Optimization, Procurement, Vendor Management, Logistics, Pricing, Tech etc
• Lead high‑impact cross‑functional projects that improve forecasting /planning accuracy, product availability, and stock efficiency.
• Drive continuous improvement initiatives that enhance automation, stability, and scalability across forecasting, planning, and replenishment processes.
• Leverage data and analytics to challenge assumptions, drive informed decisions, and stimulate critical thinking and innovation.

• MBA/Master's Degree
• Advanced Excel user; experience with SQL and operations research skills are a plus
• Exceptional analytical and problem-solving skills and ability to translate data into actionable insights, uses data for decision making & prioritization of actions
• Ability to operate both strategically and tactically in a fast-paced environment; builds scalable systems & processes, rather than just addressing single issues
• Strong attention to detail and effective prioritization, while keeping the big picture in mind
• Great team player with the ability to communicate and work with people on different levels, expertise, and locations
• Entrepreneurial mindset with can-do-anything attitude, understanding of business processes
• Exceptional verbal and…