Customer Engineer, Platform, Software and Media, DACH; German

Customer Engineer, Platform, Software and Media, DACH (German)

Mid

Experience driving progress, solving problems, and mentoring more junior team members; deeper expertise and applied knowledge within relevant area.

Opportunity to select preferred working location from:
Munich, Germany;
Berlin, Germany;
Frankfurt am Main, Germany;
Hamburg, Germany.

Bachelor's degree or equivalent practical experience.

4+ years of experience with cloud native architecture in a customer‑facing or support role and with cloud engineering, on‑premise engineering, virtualization, or containerization platforms.

Experience in programming languages, debugging, systems design, prototyping, demos, or customer workshops.

Experience in a technical (pre) sales/consulting role.

Experience presenting to technical stakeholders or executive leaders.

Ability to communicate in German fluently to support clients in the region.

Preferred qualifications:

• Experience selling technical solutions in infrastructure modernization, application modernization, data management, data analytics, cloud AI, networking, migrations, security.
• Experience driving the entire sales cycle.
• Experience building long‑term technical strategies.
• Experience migrating applications and services to cloud platforms.

About the job

As a Platform Customer Engineer (CE), you will partner with technical sales teams to differentiate Google Cloud to customers. You will serve as the customer’s primary technical partner and trusted advisor, engaging in technical‑led conversations to understand their business issues. You will troubleshoot technical questions and roadblocks, engage in proofs‑of‑concepts and demos, and use your expertise to architect cross‑pillar cloud solutions that solve these business issues.

You will drive the technical win and define the delivery and consumption plans. You will engage with technical and business leaders, and persuasively present practical and useful solutions on Google Cloud. You will focus on identifying, pursuing, and winning new business workloads.

Responsibilities

• Develop and own the technical account plan and strategy, participating in planning and supporting targeted sales motions.
• Combine sales, programming, and solutions architecture expertise to prove the value of Google Cloud Platform across the portfolio through demos, pilots and in‑depth workshops.
• Architect cross‑pillar solutions, drive technical wins, and define initial delivery plans for customers. Lead the technical engagement in the solution phase.
• Facilitate the post‑sales transition by supporting pricing activities and transitioning the final delivery plan to implementation teams.
• Maintain awareness of progress against the delivery plan, providing support to cross‑functional teams during ramp, delivery, migration or implementation phases.

Individual pay is determined by factors including job‑related skills, experience, and relevant education or training.

Learn more about benefits at Google ().

Google is a global company and, in order to facilitate efficient collaboration and communication globally, English proficiency is a requirement for all roles unless stated otherwise in the job posting.

Google is proud to be an equal opportunity and affirmative action employer. We are committed to building a workforce that is representative of the users we serve, creating a culture of belonging, and providing an equal employment opportunity regardless of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), expecting or parents‑to‑be, criminal histories consistent with legal requirements, or any other basis protected by law.

See also Google’s EEO Policy ().