Innovations Care Manager – Mobile​/Remote

Responsibilities

• Provide tailored care management for members with intellectual/developmental disabilities enrolled in the NC Innovations waiver.
• Actively engage with members through comprehensive assessment, care planning, health promotion, and comprehensive transitional care.
• Provide assessment and care management services aimed at the integration of primary, behavioral, and specialty health care, and community support services, using a comprehensive person-centered care plan.
• Complete a care management comprehensive assessment within required timelines and update as needed.
• Develop and update a comprehensive Individual Support Plan.
• Ensure that the member/legally responsible person (LRP) and all others responsible for plan implementation sign the plan and updates.
• Secure service authorizations for all Innovations waiver services.
• Facilitate access to and monitor services identified in the Individual Support Plan.
• Provide education and guidance on self-management and self-advocacy.
• Facilitate services for the member and family/caregiver during care transitions.
• Maintain medical record compliance/quality.

• Bachelor’s degree in a field related to health, psychology, sociology, social work, nursing, or another relevant human services area and two (2) years of full-time experience with I/DD population OR
• Bachelor’s degree in a field other than human services and four (4) years of full-time experience with I/DD population OR
• Master’s degree in human services and one (1) year of full-time experience with I/DD population OR
• Licensure as a registered nurse (RN) and four (4) years of full-time accumulated experience with I/DD AND
• Two (2) years of prior Long-Term Services and Supports (LTSS) and/or Home and Community Based Services (HCBS) coordination, care delivery monitoring and care management experience.
• Must reside in North Carolina or within 40 miles of the NC border.
• Must have ability to travel regularly as needed to perform job duties.