Site Reliability Engineer; M​/F​/D

Most people are familiar with the term PAYBACK. We would like to introduce ourselves to you in more detail. You probably know PAYBACK – either from the question at the checkout or through our widely used shopping app. And we hope, of course, that you answer "Yes" at the checkout, because with us you collect more than just °Points. Whether customer, partner, or colleague:
With PAYBACK, every action becomes a rewarding experience.

• Embed as Site Reliability Engineer within a product team
  , taking ownership of reliability and driving resiliency and scalability of their services
• Design, implement, and maintain robust infrastructure on Google Cloud Platform (GCP), ensuring services achieve reliability targets defined by business-aligned SLOs
• Act as a subject matter expert
  , championing "You Build It, You Run It" principles, modern Reliability Engineering, and Dev Ops best practices through hands‑on implementation and roadmap consulting
• Participate in Incident Management
  , on‑call rotation, and drive learning from failure as well as safe preparation of changes
• Enhance and maintain CI/CD pipelines (e.g., deployment, canaries, rollbacks) and observability tooling (monitoring, logging, metrics, and tracing), with a senior‑level focus on creating shared, reusable components and establishing appropriate guardrails
• Take an active part in evolving our system architecture and non‑functional requirements to foster a modern, resilient, and observable application ecosystem

• Proven experience in a Site Reliability
  , Dev Ops, or equivalent role, with demonstrated expertise in designing and operating services on a major public cloud platform (GCP preferred). Relevant certifications are a plus
• A growth mindset and a passion for continuous improvement
  , with an interest in industry trends like Platform Engineering and the application of AI in operations
• Know‑how for translating business requirements into technical reliability targets (SLOs/SLIs), and a solid cross‑functional collaboration with Product Owners, Architects, Software and QA Engineers
• Proficiency in infrastructure
  :
  Serverless Computing:
  
  Experience with serverless platforms like Cloud Run or AWS Fargate Containerization & Orchestration:
  Deploying and managing applications with Docker and Kubernetes (or Open Shift)
  Infrastructure as Code (IaC):
  Strong command of Terraform and CI/CD tools like Git Hub Actions for automating infrastructure provisioning and application deployments
  
  A working understanding of at least some of networking (VPCs, firewalls, DNS), load balancing, and databases
• Experience in Software engineering
  , with proficiency in at least one of:
  Python, Java, or Groovy, Go (with and without AI‑powered coding assistants)
• Experience in working with observability tools like Datadog, Prometheus, Grafana
• Sound communication and collaboration skills
  , with a commitment to mentoring others and thriving in an international team
• Willingness to participate in a sustainable on‑call rotation to ensure service availability
• Professional fluency in English
  . German is optional but welcome

• Tasty Breaks
  :
  Delicious meals in our canteen – including vegetarian or vegan options, and many are even free of charge
• Move it, move it
  : 24/7 access to our gym – work out whenever you like, we cover the costs for you
• Do it your way
  :
  Flexible working hours, 30 days of vacation, up to 2 days of home office per week
• Easy Going
  :
  Germany ticket included
• Get Together
  :
  Team events, social days and more
• Grow like a Pro
  :
  Individual internal trainings and a wide range of development opportunities
• Good Vibes
  :
  You can expect an open, modern company culture with definitely no dress code, and plenty of room for new ideas and initiative

PAYBACK is the leading bonus program in Germany and one of the largest and most powerful marketing platforms worldwide. As a pioneer of the data economy, we develop all technical solutions ourselves in Munich. Develop yourself and the PAYBACK program with us.

Interested? We are looking forward to your application!

PAYBACK values diversity - come as you are