Technical Director; Remote

Position Overview

the company is looking for a Technical Director to serve as a Cross-solution Subject Matter Expert and Architect across Adobe enterprise platforms including Adobe Commerce, Adobe Experience Manager (AEM), Edge Delivery Services, Adobe Experience Platform (AEP), Adobe Journey Optimizer (AJO), Adobe Real-Time CDP (RT-CDP), Adobe Customer Journey Analytics (CJA), Adobe App Builder, Adobe Workfront, and Adobe Firefly—bridging the gap between technical excellence and business outcomes throughout the full SDLC.

The Technical Director’s primary responsibility is to provide authoritative technical validation and architectural guidance across Sales, Solutions, and Delivery engagements, ensuring that every client commitment is grounded in sound, scalable design.

The director is also responsible for driving technical leadership and enablement across the organization through mentorship, training, and participation in innovation initiatives that advance the practice’s capabilities and culture.

In this role, the Technical Director takes up to 25–50% client engagement (10–20 hours per week) at points in time, applying deep platform expertise directly in partnership with clients while flexing to internal initiatives as priorities require.

• Validate technical solutions recommended by Sales, Solutions, and Delivery Directors to ensure alignment with client needs and organizational standards.
• Provide technical leadership across the organization through guidance, mentorship, and a sustained commitment to technical excellence.
• Serve as a Cross-solution Subject Matter Expert / Architect across Adobe enterprise platforms (Adobe Commerce, AEM, Edge Delivery Services, AEP, AJO, RT-CDP, CJA, Adobe App Builder, Adobe Workfront, Adobe Firefly, and other emerging Adobe Enterprise Technologies) to support teams at all engagement stages.
• Provide architectural consultation on large-client engagements to guide solution design and reduce delivery risk.
• Coordinate technical validation and architectural standards with Infosys counterparts in the co-delivery model, ensuring sound, scalable design across global engineering engagements.
• Contribute to and guide the Architecture Review Board, ensuring consistent architectural standards and sound technical decision-making.

• Oversee the technical SDLC in close partnership with Delivery Directors collaborating with Sales, Solutions, Program Management, and Delivery teams, enforcing best practices and mitigating technical risk throughout the project lifecycle.
• Partner with the Delivery Director to lead programs end to end at the portfolio or program level, aligning technical strategy with delivery objectives, coordinating cross-functional teams, and driving successful outcomes.
• Serve as a technical escalation and support point for Delivery teams when complex or critical issues arise.
• Conduct regular project check-ins to validate technical health, surface risks early, and confirm that implementations align with approved designs.
• Lead technical delivery within the company’s co-delivery model with Infosys, partnering with Infosys counterparts to ensure clear ownership, shared accountability, and seamless coordination across teams on large-scale global enterprise programs.
• Engage in up to 25–50% client work (10–20 hours per week) at points in time, providing technical validation and support on active client projects, with capacity flexing fully to internal initiatives as priorities require.

• Drive innovation initiatives with the Technical Delivery team, including AI-driven solutions, to advance emerging capabilities and foster a culture of continuous improvement.
• Lead technology training and enablement across Sales, Solutions, Program Management, and Delivery to build consistent technical competency.
• Lead training and enablement on AI tools, encouraging practical AI applications across technical delivery to accelerate execution and quality.
• Build the enablement and runbook infrastructure that enables delivery teams to execute new and emerging solutions, and feed…