Senior Director, Business Intelligence

• Set enterprise priorities for operational reporting and dashboards
• Lead business intelligence and analytics efforts for Operations, Product, and executive stakeholders
• Identify and drive business process automation opportunities, including applying AI where it improves speed, accuracy, or cost
• Translate business needs into clear data and technology requirements for the Platform team and Technology partners
• Influence long-term data strategy by bringing operational priorities into platform and architecture planning
• Partner with the Data & Analytics Platform team, Product, and Technology
• Own requirements definition, prioritization, and business validation of delivered solutions
• Build and maintain a prioritized roadmap of reporting, analytics, and automation initiatives
• Represent the business in Technology governance and planning forums
• Work across multiple time zones in a hybrid or remote work environment
• Travel as required by company needs

• 12+ years of progressive experience in business intelligence, analytics, or business process transformation, including significant time operating at an enterprise or cross-functional scope
• Demonstrated track record of setting data and automation priorities at an organizational level
• Proven ability to translate ambiguous, cross-functional business problems into clear, buildable data and automation requirements
• Experience operating as a senior peer to a Technology or Data Platform organization
• Strong record of identifying and delivering business process automation at scale, including applying AI/ML in operational contexts
• Executive-level communication and influence skills
• Healthcare technology, SaaS, or BPaaS industry experience preferred
• Experience standing up or scaling an enterprise BI/analytics function from a business-owned position preferred
• Familiarity with modern data platform concepts, cloud data warehousing, self-service BI tooling, and workflow automation platforms
• Experience operating in a post-merger or integration environment preferred
• Ability to work across multiple time zones
• Candidates may be required to undergo a pre-employment criminal background check

Demonstrates extensive experience in business intelligence and analytics, with a strong focus on operational reporting, process automation, and data strategy. Proven ability to influence and communicate effectively with executive stakeholders while driving enterprise-level initiatives.

• Business Intelligence Leadership
• Data Strategy Development
• Business Process Automation
• Executive-Level Communication
• Healthcare Technology Experience

• Business Intelligence
• Analytics
• Data Requirements Definition
• Process Transformation
• AI/ML Application
• Cloud Data Warehousing
• Self-Service BI Tooling
• Workflow Automation
• Cross-Functional Collaboration
• Enterprise Reporting

• Influence Skills
• Communication Skills
• Problem-Solving

• SaaS
• BPaaS
• Post-Merger Integration
• Operational Contexts
• Hybrid Work Environment