Technical Service Engineer

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Eastman is a leader in using commercial-scale molecular recycling for a broad set of virgin-quality like polymer resins for Durables, Cosmetic Packaging, Medical Devices, and the food industry. These technologies provide a true circular solution for high-quality plastic materials with improved LCA and lower CO2 footprint.

This Technical Service Representative role will support large customers and brands of Specialty Plastics, focused on central and northern Europe.

Location:
Netherlands, Germany, Belgium, UK (home office based)

Responsibilities

• Assist customers and brands with part & mold design, plastic processing, troubleshooting procedures, and material handling when qualifying our polymers.
• Responsible for material recommendations, converting the voice of the customer into “Critical To Quality” parameters driving product selection and development.
• Attend internal and external trials to evaluate material processing.
• Keep up to date with market, application, and processing technology developments, including competitive materials and technologies.
• Identify & document industry and customer-specific unmet needs and product fitness-for-use criteria.
• Provide technical product training to customers, distributors, and sales & marketing teams.
• Help develop technical marketing materials for customer engagement.
• Partner with the Product Development team to deliver products that meet market needs and add value to Eastman.

Qualifications

• Bachelor's, PhD, or MSc in Polymer Science or Engineering preferred.
• >10 years of industrial experience with plastic processing technologies.
• Knowledge of injection molding is required; experience with other plastic processing methods (e.g., extrusion blow molding, thermoforming) is appreciated.
• Excellent communication and documentation skills.
• Fluency in English is mandatory; additional EU language skills are preferred.
• Willingness to travel approximately 50% of the time.

• Mid-Senior level

• Full-time

• Sales and Product Management

• Chemical Manufacturing

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