Operations Strategy Manager; m​/f​/d - VP Office, Global Operator Enablement Services

Operations Strategy Manager (m/f/d) - VP Office, Global Operator Enablement Services

Join to apply for the Operations Strategy Manager (m/f/d) - VP Office, Global Operator Enablement Services role at MOIA

Join to apply for the Operations Strategy Manager (m/f/d) - VP Office, Global Operator Enablement Services role at MOIA

Join us as an Operations Strategy Manager (m/f/d) in the VP Office of our Global Operator Enablement Services and help shape the future of autonomous mobility! MOIA's Global Operator Enablement Services (GOES) Organization is our delivery backbone — our mission‑critical interface to operator customers worldwide. We transform innovative technology into operational success by delivering our turnkey solution that enables safe, scalable, and efficient autonomous mobility services.

As a cross‑functional, fast‑moving team, we integrate customer launch management, digital platform provisioning, service operations, and customer support to deliver a seamless experience. Acting as the single point of contact for operators, GOES ensures end‑to‑end excellence. In short:
We bring MOIA's pioneering products to life — reliably, globally, and ready to scale.

As Operations Strategy Manager (m/f/d), you will partner directly with our VP GOES to shape and align operator‑enablement priorities across functions, translate decisions into clear plans, and lead cross‑functional delivery to ensure seamless launches for global operator customers.

• Understand and articulate operator enablement priorities and initiatives, ensuring alignment with high‑level goals and objectives.
• Conceptualize MOIA's operator enablement strategy for rolling out our autonomous driving turnkey solution.
• Support in preparation of materials for senior leadership meetings and shareholder relations.
• Communicate key decisions and updates, keeping the team informed and engaged.
• Oversee the Operator Enablement budgeting process and target adherence.
• Facilitate collaboration between operator enablement functions to ensure smooth and rapid execution.
• Lead and manage critical projects and novel initiatives from inception to completion, ensuring that milestones and objectives are met.
• Oversee internal communication strategies, ensuring consistent and transparent information flow focused on strategy and project management.
• Facilitate effective communication and coordination among Operator Enablement and other functions, fostering a cohesive work environment.

• Solid experience in management consulting, an operations role, or a similar field.
• Experience with global operations delivery that includes distributed teams.
• Strong strategic thinking and problem‑solving abilities, with a keen eye for data‑driven insights.
• Exceptional organizational and leadership skills, with the ability to manage multiple tasks simultaneously.
• Excellent analytical and problem‑solving abilities, with a keen eye for detail.
• Comfortable thriving in a fast‑moving environment, quick to adapt to change.
• Proficiency in project management tools, communication platforms, and productivity software.
• Fluent in English, German is a plus.

• Competitive salary (including bonus)
• Hybrid work setup:
  Work from home or one of our offices - you and your team decide how often to meet, blending flexibility with collaboration!
• Flexible working hours and the possibility of flexible work arrangements depending on your needs (parenting, care work, volunteering, etc.)
• Budget and monthly expense allowance for home office setup
• Possibility of remote work from outside Germany for up to 6 weeks per year from over 35 countries - learn more in our blog!
• Public transport ticket (fully subsidized "Deutschlandticket") for commuting and travelling throughout Germany and discount on MOIA rides
• Subsidized fitness club membership or bike leasing
• Learning environment with continuous learning days, job rotation, trainings and workshops, coaching, conferences, books, and language classes
• Mental health support, 1:1 sessions with external professionals and mental unload workshops
• 30 vacation days, sabbatical and unpaid leave option
• Relocation support with…