Relocation Manager

At Packimpex, we’re redefining global mobility. With offices across Belgium, Germany, the Netherlands, Italy, Ireland, the UK, and Switzerland, we provide comprehensive relocation services that support expatriates and international companies with everything from pre-hire orientation tours to home search, school search, immigration, and settling-in services.

As we expand our team in Germany, we’re looking for a dedicated and customer-focused Relocation Manager to support international transferees and their families as they transition to Germany. If you’re passionate about delivering exceptional customer service and thrive in a dynamic, multicultural environment, we’d love to hear from you!

• Full-cycle Relocation and Immigration Support: Coordinate and manage all aspects of relocation services – including home search, immigration assistance, school search, and settling-in support
• Customer-Focused Service: Provide expert guidance to clients and their employees, ensuring a seamless and positive relocation experience
• Liaising with Clients and Partners: Act as the main point of contact between clients, their employees, and our relocation network, handling all logistical and administrative tasks
• End-to-End Process Management: Oversee everything from initial order preparation to invoicing, feedback, and project completion
• Deliver Excellence: Ensure the accurate and consistent execution of client services and policies, always aiming to exceed customer expectations

• Relocation & Global Mobility
  
  Experience:
  
  Essential experience in the relocation or global mobility industry
• International Mindset: A passion for working in an international environment and interacting with diverse cultures
• Knowledge of the German Market: Familiarity with the German rental market and arrival processes is a plus
• Immigration: Knowledge and experience with the German immigration processes
• Proactive & Solution-Oriented: Self-motivated, with strong decision-making skills and the ability to manage multiple tasks independently
• Communication
  
  Skills:
  
  Fluent in both German and English, with excellent verbal and written communication skills
• Tech-Savvy: Comfortable using MS Office and open to learning new software
• Relocation
  
  Experience:
  
  First-hand experience with international relocation is a plus

• Competitive Salary: Based on your experience and skill set
• Permanent Contract with stability and growth potential
• 28 Days of Vacation to help you recharge
• Flexible Work Model: Benefit from a hybrid work arrangement with 3 days in the office and 2 days working from home.
• An international Supportive Team: Work with motivated colleagues from all over the world in a flat hierarchy
• Onboarding & Growth: Receive a comprehensive onboarding program and opportunities to develop professionally

We can’t wait to meet you!