Senior Client Manager; f​/m​/d

SIGNA Sports United (SSU) has built the global #1 sports e-commerce & technology platform with market leading positions in Bike, Tennis, Outdoor & Team Sports. We are leveraging our unique tech and operating platform to power our leading online stores like , Bikester, Probikeshop, Tennis-Point, Outfitter, and many more.

SSU is firmly in growth mode, so far in 2021, we have entered the US market with the acquisitions of Tennis Express and Midwest sports, two of the largest tennis platforms in the US, we have acquired Wiggle

CRC, a global bike retailer, thus creating the biggest online bike retailer in the world. On 15.12.21 Signa Sports United has successfully floated on the New York Stock exchange and is now a publicly traded Company.

Our growth has been propelled by acquiring new Brands in leading sports businesses and scaling our current portfolio through our end-to-end e-commerce as-a-service solutions, connecting & enabling offline specialist retailers and integrating with digital sports communities.

Joining SSU would mean you will be part of high-caliber team, united by passion, driven by innovation, and pioneers in the Sports & Outdoors arena. Have the power to have tremendous impact and be a part of a team that fosters growth, leadership, community and transformation.

The Senior Client Manager role is based within SMS’ marketing and sales unit where you bring your strategic mindset into a sales and account management setup to work with our key accounts and advise them on innovative marketing solutions and scalable retail media strategies.

The success of the role is measured directly by marketing / media revenue generation, client solution adoption, and overall client satisfaction. Therefore, given the high complexity and very individual needs of our key partners, your dedication to providing a high service level and strategic consultancy will set you apart!

If this sounds like an ideal working environment where you will constantly challenge yourself and strive to set a key example within one of the most ambitious units, then we can’t wait to hear from you!

• Work with and lead our most strategic accounts (household brands) to drive long-term sustainable business growth and client satisfaction
• Be responsible for annual client marketing strategy and marketing mix, inclusive of SMS performance and branding solutions and its offering with the support of the respective business experts
• Be accountable for the materialization of the yearly/seasonal marketing plans and campaigns, whilst liaising with internal teams on execution and ongoing campaign optimization
• Develop a deep understanding of our key suppliers’ business goals, as well as commercial needs and turn data into compelling product pitches / upsell opportunities to drive client success and product adoption
• Be the main POC and build/maintain strong relationships with supplier’ trade and marketing teams (executive, operational, creative, measurement, and agency), resulting in trusted client consultancy, via critical business insights/input, recommendations, and sales opportunities

• Experienced in online media sales with 5+ years of relevant work experience with business development or consulting, account management, or sales background
• Preferred experience in media sales or sports commerce or online publisher / digital agency account management
• Experienced in managing high-value relationships, driving strategic agendas, key business insights, and strategic client communication
• Successful track record of compelling data-backed storytelling and recommendations
• Expert in managing internal/external forecasts and achieving strategic commercial objectives for partners
• Excellent communication skills in English - you are confident in interacting and presenting independently at a senior management level

We celebrate diversity and are committed to building teams that represent a variety of backgrounds, perspectives and skills. All employment is decided on the basis of qualifications, merit and business need.

We at SIGNA Sports United believe that our team-spirit burns brightest when we're together. We also believe in flexible working models. As such, we provide a place for you to come, work and collaborate in any of our offices in the country you are employed in. And of course, you can work from home if needed.