Principal Customer Solutions Scientist; M​/F - Capsules

Roquette is a family‑owned global leader in plant‑based ingredients and a leading provider of pharmaceutical excipients.

Want to help us make a difference? Using plant‑based resources, we collaborate with our customers and partners to imagine and offer ingredients to better feed people and treat patients. Each of our ingredients responds to unique and essential needs, and they enable healthier lifestyles.

To support Roquette’s growth ambitions in the Health & Pharma Business Group, we are looking for our next Principal Customer Solutions Scientist – Capsules (M/F), ideally based in Germany (nearby Bomlitz). Candidates based in France and living in cross‑border areas with strong fluency in German may also be considered.

At the heart of technical expertise and customer partnership, the Customer Solutions – Capsules team plays a key role in providing scientific support to our pharmaceutical and nutraceutical customers.

In this pivotal, customer‑facing position, you will provide expert technical‑scientific support to our regional Capsules accounts, guiding customers in the optimal use of our hard capsules, supporting their innovations, ensuring their satisfaction, and directly contributing to the success of both their projects and our business through deep scientific expertise. Working in close collaboration with Technical Services & Development, Marketing, Product Line Management, and Sales, you will evolve in an international environment where science meets customer engagement.

• Serving as the primary scientific liaison for a strategic portfolio of Capsules accounts in your region.
• Providing expert technical support and application guidance on our hard capsule product portfolio.
• Building and maintaining long‑term, trusted relationships with customers by understanding their needs and proposing tailored solutions.
• Collaborating cross‑functionally with internal teams to ensure customer satisfaction and support business growth.
• Interacting with customer R&D and Procurement teams, and representing Roquette at events, trade shows, and industry conferences.
• Managing multiple projects simultaneously while balancing technical and commercial requirements.
• Building a strong internal network to respond quickly and effectively to customer inquiries.
• Acting as a technical‑scientific subject‑matter expert on hard capsules, supporting both internal and external stakeholders.

Above all, you are recognized for your deep scientific expertise in hard capsules—ideally as a subject‑matter expert—and for your ability to communicate complex scientific concepts clearly and effectively. You excel at building strong connections and thrive in multicultural environments across different regions.

Master of Science (MSc) in a relevant discipline, such as Pharmaceutical Technology, Pharmaceutical Process Engineering, Industrial Pharmacy, or Pharmaceutical Sciences.

• You bring solid experience (over 5 years) from the pharmaceutical or oral dosage form environment.
• You have excellent communication and relationship‑building skills, thriving in multicultural settings and with both technical and commercial counterparts.
• You are customer‑centric, proactive, energetic, and resilient when facing challenges.
• You work independently, know how to prioritize, manage several topics at once, and maintain a sense of urgency.
• You are fluent in English and the local language (German).
• The position requires being open to business travel for approximately 40–50 % of the time.

• Opportunities to learn and grow within an entrepreneurial environment that fosters innovation.
• Access to our internal mobility policy.
• The ability to balance work and personal life, notably through remote work options and organizational flexibility.

Pour soutenir les ambitions de croissance de Roquette au sein du Business Group Health & Pharma, nous recherchons notre futur(e) Principal Customer Solutions Scientist – Capsules (H/F), idéalement basé(e) en Allemagne (près de Bomlitz). Les candidats basés en…