Technical Account Manager, DACH

With roots in the Southern part of Finland, Kempower is a globally operating DC fast charger designer and manufacturer with a vision to create the world’s most desired EV fast charging solutions for everyone, everywhere.

At Kempower, we're driving the Electric Vehicle evolution to create a cleaner and quieter environment for everyone. We inspire global audiences to join the electric movement and be the change our planet needs. If you're passionate about making a positive impact and want to plug into a dynamic team, we want to hear from you!

Our Culture fosters a positive work environment where every voice is valued. Regardless of job titles, we're united by our can-do attitude and collaborative spirit. With a diverse team representing over 40 nationalities, we celebrate unique perspectives and encourage continuous learning and growth.

As a Technical Account Manager at Kempower, you'll be responsible for the technical relationship with our strategic customers across the DACH region. Acting as a trusted technical advisor, you'll help customers deploy, develop, and get the most out of our charging solutions while working closely with Sales, Service, Product Management, and other internal teams. You'll combine strong technical expertise with a customer-focused mindset, ensuring technical challenges are solved and customer needs are translated into valuable insights for our business.

• Build long-term technical partnerships with a portfolio of strategic customers across the DACH region.
• Support customers throughout the product lifecycle, from onboarding and training to technical guidance and issue resolution.
• Work closely with Strategic Account Managers, Sales, Service, and Product teams to ensure a seamless customer experience.
• Act as the customer's technical voice internally, sharing feedback and helping shape future product development.
• Deliver customer training and ensure customers have the knowledge and tools to successfully use Kempower solutions.
• Document customer cases, technical learnings, and best practices to support continuous improvement.

At Kempower, we offer a flexible remote work culture, allowing you to work primarily from your home office. Our DACH office is located in Düsseldorf, and the role includes regular travel across the DACH region (approximately 30–50 days per year), as well as occasional travel to other countries.

We foster an Innovative Culture, we're not just developing products; we're evolving as individuals and as a team. At Kempower, you'll find an open and flexible work culture where your voice is heard, and your ideas are valued. At Kempower, we see learning as a talent and are committed to helping you grow whether it’s through daily learning, mentorship, training programs, or opportunities for advancement.

We believe in integrity, open doors, and honest conversations. You'll have the chance to take ownership of your work, drive your career development, and shape our company's future.

As we are committed to prioritizing your well‑being, you will enjoy the flexibility to balance work and life with hybrid work options, comprehensive occupational healthcare services, extensive insurances, rewarding and motivating compensation packages, and the freedom to choose the equipment you need to excel in your role. We also offer various other benefits such as sports, culture and well‑being, or you can choose to spend one workday participating in charity work.

We embrace Cross‑Team Collaborations. You'll collaborate with colleagues from diverse backgrounds and disciplines, working together to grow our business and reach our shared goals.

• A background in electrical engineering, power electronics, EV charging, or…