Client Relationship Manager

## Client Relationship Manager Apply:
Hybrid:
Germany, Langenfeld:
Full time:
Posted 8 Days Ago:
End Date:
October 23, 2026 (30+ days left to apply):
JREQ
202366
** The Client Relationship Manager
** position plays a strategic role in accelerating revenue growth and improving retention in large Enterprise accounts. By partnering closely with Account Managers, the role is responsible for renewals, upsells and long-term account development in the accounts under their territory.

We are looking for candidates that are fluent in English and German
** About the Role**:

In this opportunity you will:
* Assist account managers with sales, upsell and cross sell opportunities and renewals by providing relevant data and insights.
* Collaborate with account managers to develop sales and renewal strategies and identify potential risks.
* Track and manage all customer renewals, ensuring timely and accurate processing.
* Prepare and send out quotes, contracts, and other necessary documentation.
* Serve as a point of contact for customers regarding sales, renewal, and support inquiries.
* Provide regular updates to the sales team and management on sales, renewal status and performance metrics
* Communicate with customers regarding upcoming renewals, addressing any questions or concerns.
* Analyze customer data to identify trends and opportunities for improvement
* Maintain and update customer information in the CRM system
*
* About You:

** You're a fit for the role if you have:
* ** 4-5+ years of experience
** in account management, renewals, retention, sales, or a related commercial role.
* ** Strong sales background
** with proven experience supporting and driving renewals, upsell, and cross-sell opportunities.
* ** Experience negotiating commercial terms and agreements
** with customers.
* ** Ideally, experience working with legal, regulatory, tax, risk, or compliance-related products and solutions.
*** Ability to manage more complex customer situations independently and act as a trusted advisor to both customers and internal stakeholders.
* ** Proven experience working with large Enterprise accounts and navigating complex customer organizations.**#LI-KL
** What’s in it For You?**
* ** Hybrid Work Model:
** We’ve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
* ** Flexibility & Work-Life Balance:
** Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
* ** Career Development and Growth:
** By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow’s challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
* ** Industry Competitive Benefits:
** We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
* ** Culture:
** Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values:
Obsess over our Customers, Compete to Win, Challenge (Y) our Thinking, Act Fast / Learn Fast, and Stronger…