Project ​/ Customer Success Manager, VSS (India - Based

We are currently looking for a Pre Sales Consultant based in Europe.

The proaxia consulting group ag is an international medium-sized management consultancy with its headquarters in Spreitenbach near Zurich (Switzerland) and branches in Europe and Asia. The combination of professional (English, among other things: competent, qualified) and axia (Greek: value) is, in our view, the most important guideline for consulting: to create lasting value for the customer in a pragmatic and goal-oriented manner.

Trust, partnership, the will to perform and working as a team are the most important prerequisites for our joint success. Every one of our consultants acts and thinks entrepreneurially: we create lasting value for our clients.

• Overall responsibility of driving multiple VSS projects in parallel to successful implementations in collaboration with customers, partners and the proaxia team.
• Lead and manage crisis and de-escalate customer situations during the project. Actively participate in Project Steer-coms, identify project risks, roadblocks and ensure mitigation at the earliest.
• Drawing up the solution roadmap for the live customers identifying upsell potentials and mitigate any churn.
• Develop and maintain positive executive customer relationship and be a trusted advisor to the customers.
• Being part of the pre-sales team, participate and lead the product demos, webinars, enablement workshops, when required.
• Develop and maintain communication structure with the customers, partner PMOs and proaxia management.
• Identify and utilize synergies between multiple ongoing projects collaborating with various proaxia project coaches.

• An attractive and performance-oriented salary package.
• Working from home is standard for us.
• Short decision-making paths thanks to our flat hierarchy.
• Modern work equipment and collaboration technologies promote flexible and location-independent collaboration.
• Active and varied tasks with multi-national and well-known customers enable the further development of skills and personality.
• Individual development paths, development opportunities and further training as well as an intensive exchange of knowledge are part of proaxia's inspiring culture.
• National and international company events - we celebrate success together.

• You hold a management degree and are an experienced, energetic, self-driven solution-oriented person.
• You have executed Project Management, Consulting and Sales/Pre-sales and Customer Success Management activities in your career.
• 10+ years of experience in SAP or similar solutions and preferably in the Automotive Dealer Management vertical.
• You like public speaking and interacting with Partners/Customers and excel in relationship building.
• Based in UAE or willing to relocate. Good command over English. Additional language knowledges will be a plus.
• Willing to travel up to 50%.
• Proactive and self-motivated, focused on delivering business value and getting things done in a collaborative and service-oriented manner.

Did we catch your interest? We are looking forward to your application.

Please find more information about us at: