Product manager for licensing and administration

Описание:

Jet Brains creates intelligent software development tools for developers and teams. Its products help more than 15 million users and over 300,000 companies solve complex problems and make development teams more productive and AI adoptable at scale.

• Lead the strategy for BAD (Business Application Development) Product;
• Define and execute the product vision, strategy, and roadmap for BAD Product systems;
• Uncover user friction through customer research, support data, telemetry, and internal team feedback;
• Map and improve end-to-end customer journeys covering purchasing, subscriptions, licensing, and administration;
• Identify gaps, overlaps, and inconsistencies across sub-systems to build a clear, unified user experience;
• Partner with engineering, design, analytics, and QA from discovery through launch and continuous iteration;
• Define and track key product metrics for adoption, conversion, and support demand;
• Communicate product direction, trade-offs, and progress to cross-functional stakeholders.

• Take responsibility for outcomes, not just task completion;
• Focus on underlying problems and desired outcomes rather than immediate feature requests;
• Work comfortably with technical complexity, trade-offs, and systems thinking;
• Prioritize quality, long-term sustainability, and user trust over short-term fixes;
• Make grounded decisions using customer research, analytics, and experimentation;
• Collaborate effectively across multi-disciplinary teams and distinct business areas;
• Proven track record of managing technically complex SaaS, enterprise, or B2B product areas end to end;
• Hands-on experience driving product discovery, user research, and roadmap prioritization;
• Experience navigating complex customer journeys, multi-team dependencies, and cross-functional stakeholders;
• Experience making data-informed decisions using telemetry, product metrics, and experimentation;
• Work comfortably alongside engineering teams on technical details, APIs, data models, and system integrations;
• Fluent in English.

• Flexible work schedule with the option to work from home or from the office;
• Extra time off;
• Learning and development opportunities, including conferences, courses, and language classes;
• Relocation support is available;
• Free meals and snacks;
• On-site gyms or sports club stipends;
• Internal events;
• Benefits may vary depending on location.