LmService Agent

Puesto: Lm021: Service Agent I
Welcome Welcome to Fed Ex Express Latin America and Caribbean Division Employment Opportunities Site! Fed Ex is widely acknowledged as a world-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the worlds most admired and respected companies. Fed Ex is consistently named among the Worlds most valuable and admired brands.

Some of our recent awards include: 2020 Fortune’s World Most Admired Companies (14th) 2019 Fortune’s Best Places to Work (15th) 2019 Forbes’s One of the "Best Employers for Diversity" 2020 Fed Ex LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) 2021 Fed Ex Mexico was included in the GPTW Ranking for 18th consecutive years 2020 Fed Ex Mexico received the CEMEFI Certification for 13th consecutive years endorsing Fed Ex as a company socially responsible 2021 Fed Ex Chile was re-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.

2019 Fed Ex Uruguay selected by GPTW among the 5 best companies to work for.
View current job opportunities, or search on specific criteria to find jobs that match your interests RC788917 LM021:
Service Agent I (Open) LM021:
Service Agent I Full time Autopista Mexico-Puebla 1720 Local A San Pablo Xochimehuacan 72014 Puebla, PUE Mexico Assists customer by tracing packages, answering questions regarding Fed Ex products and services and providing over-the-counter service and over the phone service.
Types or otherwise prepares various operations reports.
Handles customers with packages in cage.
Maintains and audits records and files as assigned (airway bills). Review airway bills and register as necessary.
Checks packages to ensure proper labeling, legality of content including weight and size, proper wrapping, insurance values, special requirements for hazardous material shipment and compliance with Customs documentation required vides administrative and clerical support to Station Ops Manager.
Interfaces with customers on customs related issues.
Maintains neat and clean appearance of the workplace/front counter, self and uniform.
Recognizes new customers or additional business opportunities, opens new accounts, obtains additional shipments and submits sales leads.
May be required to perform other duties as assigned.

Minimum Requirements:

High School degree/Equivalent.
Spoken and written fluency in local language.
Demonstrated basic English.

Minimum Experience:

One (1) year previous clerical or customer service experience in a service environment.
Minimum

Required Skills:

Good general office skills required including typing, filing and computer literacy.
Excellent communication, organizational and human relations skills.
Clear and articulate speaking voice.
Clean cut and neat appearance.
Ability to successfully complete the Reading, Listening, Sorting and Math sections of the Basic Skills Test.
Ability to lift 70 lbs (32 kgs) and to maneuver any single package weighing up to 150 lbs (68 kgs) with appropriate equipment.
Able to work variable shifts. Fed Ex está comprometido con un lugar de trabajo diverso e inclusivo. Fed Ex es un empleador que ofrece igualdad de oportunidades y no discrimina por motivos de raza, color, religión, ciudadanía, información genética, edad, sexo, embarazo, discapacidad, orientación sexual, identidad de género, expresión de género, estado civil, servicio militar o cualquier otra condición protegida por las leyes locales.