SITEC - Systems Administrator - Stuttgart

Responsibilities

Peraton requires Systems Administrators to support the Special Operation Command Information Technology Enterprise Contract (SITEC) – 3. This position is located in Stuttgart, Germany and requires TESA approval.

The purpose of the Special Operations Forces Information Technology Enterprise Contract (SITEC) 3 Enterprise Operations and Maintenance (EOM) Task Order (TO) is to provide USSOCOM, its Component Commands, its Theater Special Operations Commands (TSOCs), and its deployed forces with Operations and Maintenance (O&M) services to maintain Network Operations (Net Ops); maintain systems and network infrastructure; provide end user and common device support;

provide configuration, change, license, and asset management; conduct training, and perform Install, Move, Add, Change (IMACs) services. The responsibilities and tasks associated with each requirement play a pivotal role to USSOCOM, the CIO/J6 organization, and ultimately the end-user who operate around the globe 24x7x365.

Systems Administrators perform Tier I and Tier II support for enterprise systems, applications, and network services in accordance with the SIE OPORD. They provide administration, maintenance, and troubleshooting support across multiple security enclaves and classification domains, including but not limited to NIPRNet, SIPRNet, NSANet, Coalition networks, Classified Solutions for Commercial (CSfC), and mission-specific systems. Systems Administrators monitor and maintain server infrastructure, endpoint devices, operating systems, and enterprise applications to ensure availability, security, and compliance with USSOCOM and DoD standards.

This position studies program operating instructions to ensure proper configuration and effective operations. Systems Administrators continuously observe the operation of assigned applications, systems, and storage devices to prevent hardware or software failures. They manipulate systems in accordance with standard procedures to maintain operations when individual components malfunction. Systems Administrators confer with senior administrators, systems engineers, applications engineers, network engineers, and cybersecurity personnel to resolve issues requiring changes to procedures, configurations, or operational sequences.

Systems Administrators maintain operating records such as machine performance metrics, outage reports, maintenance activities, and production reports.

Systems Administrators provide technical, operational, and administrative support for assets employed at approved global locations and assist with the development and implementation of policies, procedures, and technical standards. They must possess strong analytical, troubleshooting, customer service, and communication skills, in addition to in-depth technical knowledge of Government hardware, software, and enterprise systems.

Duties include but are not limited to:

• Member of the SOCEUR Client Services Team.
• Provide desktop and end-user support including, but not limited to, account creation, password resets, hardware and software installation, printer support, token issuance, cable installation, and troubleshooting.
• Provide system administration and end-user support across multiple security enclaves and classification domains, including NIPRNet, SIPRNet, SOCRATES, CSfC, and other mission partner environments.
• Support user account management, access control, and troubleshooting activities in accordance with enclave-specific security requirements and accreditation standards.
• Maintain collaboration and productivity tools in accordance with USSOCOM standards.
• Install, configure, patch, and upgrade operating systems, applications, and enterprise software.
• Analyze, troubleshoot, and resolve system hardware, software, and networking issues.
• Configure, optimize, fine-tune, and monitor operating systems, applications, and hardware platforms.
• Perform system backups, recovery operations, and data restoration activities.
• Maintain and troubleshoot workstation, server, virtual, and cloud-hosted systems supporting multiple classification levels.
• Develop and maintain Standard Operating Procedures (SOPs) for system administration activities, including physical, virtual, and cloud-hosted environments.
• Provide Systems Administrator support for systems hosting operational databases, software configuration control processes, and system interfaces.
• Maintain file servers, storage systems, and network access permissions.
• Troubleshoot and document system anomalies to ensure optimum equipment performance and operational availability.
• Troubleshooting and supporting mobile devices, Classified Solutions for Commercial (CSfC) solutions, secure communications platforms, and endpoint devices operating across multiple security enclaves and classification levels.
• Coordinate with network, cybersecurity, and enterprise service teams to resolve cross-domain and multi-enclave system issues.
• Support system accreditation, compliance, vulnerability remediation, and…