Field Service Representative

Job Title:

Field Service Representative

Job Category:
Engineering and Technical Support

Time Type:
Full time

Minimum Clearance Required to Start:
Secret

Employee Type:
Regular-Long Term Assignment

Percentage of

Travel Required:

Up to 50%

Type of Travel:
Continental US

We are seeking an experienced Communications Subject Matter Expert (SME) with a minimum of twelve (12) years of hands‑on experience in RF communications and/or communications networks, supporting C4

ISR and C5

ISR systems across the Department of Defense (DoD).This position provides Life Cycle Sustainment and Maintenance (LCSM) support, training, and technical expertise for VSAT satellite systems, Cisco-based networks, and deployable communications environments.

Responsible for providing customer support through the performance of on‑site product/solution installation and sustainment. This includes overseeing and/or performing any necessary diagnoses, troubleshooting, service, and repair of complex equipment and systems. Checks out and approves operational quality of solution components. Instructs customers in the operation and maintenance of the solution. Serves as company liaison with customer on administrative and technical matters for assigned projects.

Interprets customers’ needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of field support and is not limited to system hardware, software, network, and other technical infrastructure components

Required:

Qualified candidates must have 12 years of experience or have a Bachelor’s Degree and 7 years experience operating and configuring Cisco routers and switches, or have a Bachelor’s Degree and 7 years experience VSAT/ Indirect, experience in integration, fielding, production, installation, test, and evaluation, maintenance, and Life Cycle Sustainment Management (LCSM) in Department of Defense (DoD) Command, Control, Communications, Computers, Combat Systems, Intelligence, Surveillance and Reconnaissance (C5

ISR) systems, subsystems, and equipment. In addition, the employee should have knowledge in HAIPE encryption devices, BGAN and INMARSAT networks, and LAN/ WAN. Employees must be able to pass CRC for potential deployments. Candidates must have hands‑on experience with Joint Warfighter C5

ISR systems to include three (3) of the following four (4) areas:
Systems Requirements, Operational Requirements, Test & Evaluation, and Training. Must be a recognized expert who has demonstrated leadership in Joint Warfighter C5

ISR systems development, logistics support or test & evaluation. Must have exceptional verbal and written communication skills. Must be a self‑starter and have proven experience of accomplishing the mission with minimal oversight

Desired:
Security +

At CACI, we place character and innovation at the center of everything we do. As a valued team member, you’ll be part of a high-performing group dedicated to our customer’s missions and driven by a higher purpose – to ensure the safety of our nation.

CACI values the unique contributions that every employee brings to our company and our customers - every day. You’ll have the autonomy to take the time you need through a unique flexible time off benefit and have access to robust learning resources to make your ambitions a reality.

Together, we will advance our nation’s most critical missions, build on our lengthy track record of business success, and find opportunities to break new ground — in your career and in our legacy.

There are a host of factors that can influence final salary including, but not limited…