Systems Administrator

Clearance Level Top Secret/SCI Category IT Infrastructure and Operations Location Stuttgart, Germany (Onsite Workplace) Key Skills For Success Scripting VMware Technologies VMware vCenter REQ#:

RQ224662 Public Trust:

None

Requisition Type:

Regular

Your Impact Own your opportunity to support our nation's defense. Make an impact by connecting and securing critical operations across the globe, keeping our country safe and secure.

Check out this great opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation Systems eXtended (US BICES-X) is a cutting-edge program supporting DoW intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions.

We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team. Candidate will join a dedicated team of Systems professionals that operate and maintain US BICES Systems environment. The team is responsible for a wide variety of technologies and manufacturer hardware.

• Deliver desktop support and troubleshoot issues for Windows-based desktops and Virtual Desktop Infrastructure (VDI) environments.
• Maintain and optimize computer system workflows to ensure continuous, smooth operations.
• Configure and ensure the reliable operation of operating systems, thin clients, and various hardware (printers, VoIPs, DVTCs).
• Image workstations and laptops using manual or automated deployment methods.
• Maintain and update workstations with current drivers, firmware, and software updates.
• Promptly resolve system/network issues and provide routing tech support for customers.
• Physically inspect and test fiber infrastructure in telecommunications closets as needed to resolve connectivity issues.
• Basic understanding and knowledge of printer hardware (HP, Lexmark), KVMs, and various peripherals.
• Monitor support tickets and ensure timely resolution (experience with Service Now a plus)
• Solid understanding of system server administration concepts to include DHCP, DNS, Active Directory, NTFS permissions, Bit Locker, Print and File services)
• Conduct hardware and software audits to ensure compliance with established security, policy, and configuration guidelines.
• Work with the Cybersecurity team with resolving security violations and assist in ensuring all systems and users remain compliant with organizational standards.
• Work with STIG Viewer to maintain information system compliance with DISA security policies and procedures (IAVAs, etc.)
• Collaborate with the logistics team to accurately account for hardware asset inventory.
• Maintains current knowledge of rapidly changing technology, always on the lookout for new technologies, and works with management to evolve current processes.
• Interacts with users and evaluates vendor products.
• Provides advice, training, and technical guidance to end-users to enhance productivity.
• Provides guidance and work leadership to less-experienced staff members.
• Apply analytical skills to research and perform root cause analysis, moving from reactive fixes to proactive solutions.
• Provide excellent communication and interpersonal skills when interacting with management and high-ranking customers via phone and email.
• Ability to work independently with minimal supervision while also thriving in a team-oriented, collaborative environment.
• Ability to multi-task and work efficiently in a fast-paced environment without sacrificing quality.
• Participate in special projects as assigned.