Infrastructure System Administrator - Tier 3; Citrix​/VDI​/NetScaler

What you will need:

• HS diploma and 6 years of dedicated IT infrastructure experience with at least 3–5 years specializing in Citrix VDI and Net Scaler administration
• Methodologies:
  Strong working knowledge of ITIL processes (Incident, Problem, and Change Management)
• Certifications:
  
  Citrix Certified Professional (CCP-V / CCP-App Delivery) or equivalent enterprise experience preferred
  
  Work well as part of a team including some members at off site location
• Security Clearance:
  Must possess and maintain an active Secret or Top Secret (TS/SCI) clearance, depending on the network's classification
• U.S. Citizenship:
  Required for all positions requiring a security clearance
• DoD 8570/8140 Compliance:
  Candidates must meet Information Assurance Technical (IAT) Level II requirements at a minimum
• Baseline Certification:
  Common certifications include CompTIA Security+ CE or (ISC)² SSCP
• Computing Environment (CE) Certification:
  Proof of proficiency in the specific technology, such as Citrix Certified Professional
  - Virtualization (CCP-V) or a relevant Microsoft Windows Server certification
• TESA approval required

Peraton is seeking a Infrastructure System Administrator
- Tier 3 (Citrix / VDI / Net Scaler) to work in Stuttgart, Germany.

Level: Tier 3 (L3 Support, Engineering, and Operations) Core Focus:
Enterprise Virtual Desktop Infrastructure (VDI), Citrix Virtual Apps and Desktops (CVAD), and Citrix ADC/Net Scaler architecture.

Key Responsibilities:

• Environment Management:
  Design, deploy, and maintain high-availability CVAD environments, Machine Catalogs, Delivery Groups, and Store Front
• Net Scaler / ADC Operations:
  Configure, manage, and troubleshoot Citrix ADC/Net Scaler appliances, gateway settings, load balancing, and secure remote access authentication
• WMS
  - Endpoint management using Dell Wyse software
• Image & Profile Management:
  Build, update, and troubleshoot Golden Images/Master Images via MCS (Machine Creation Services) or PVS (Provisioning Services); manage user profiles using FSLogix
• Tier 3 Support & Troubleshooting:
  Serve as the final escalation point for L2/L3 incidents, perform root cause analysis (RCA), and resolve deep connectivity, latency, or VDA registration issues
• Maintenance & Upgrades:
  Execute platform upgrades, security patching, and firmware updates across Delivery Controllers, Store Front, and Net Scalers
• Automation & Documentation:
  Write and maintain Power Shell scripts for task automation; author standard operating procedures (SOPs) and runbooks

• Citrix Virtual Apps & Desktops (CVAD), Studio, Director, Store Front.
• Citrix ADC / Net Scaler (Gateway, Load Balancing, Content Switching)
• Microsoft Windows Server, Active Directory, Group Policies, and FSLogix
• Hypervisor knowledge (VMware vSphere/ESXi or Microsoft Hyper-V)
• Automation via Power Shell