Computer User Support Specialist – Secret Clearance | Stuttgart, Germany

Join a dynamic global team united by shared values: commitment, integrity, and perseverance. At Cambridge, you’ll work alongside top talent worldwide, tackling some of today’s most complex and critical challenges in defense and security.

We are currently seeking a Computer User Support Specialist/End-User System Administrator to support operations near Stuttgart, Germany. This is a full-time, OCONUS position contingent upon contract award. Candidates must possess an active DoD Secret security clearance, be eligible for DoD Top Secret clearance and NATO Indoctrination, and meet TESA accreditation requirements.

TESA certification may provide significant tax exemptions for eligible U.S. employees stationed in Germany, along with other benefits. Eligible employees may receive relocation reimbursement, housing allowance, cost-of-living allowance (COLA), and school reimbursement for dependents.

As a Computer User Support Specialist, you will provide technical assistance to computer users in support of government operations overseas. You will:

• Manage the full user identity lifecycle. Creating, modifying, and disabling user accounts across Active Directory and cloud platforms to ensure secure access to resources.
• Administer and support hybrid Identity and Access Management solutions using Microsoft Entra  Okta, including configuring and maintaining Single Sign-On (SSO), Multi-Factor Authentication (MFA), and Conditional Access policies.
• Process user access requests, role changes, and terminations while ensuring compliance with Role-Based Access Control (RBAC) standards and the principle of least privilege.
• Conduct routine access reviews and entitlement audits to validate user permissions, identify excessive privileges, and support compliance requirements.
• Monitor authentication activities and identity-related security events in Splunk SIEM; investigate login failures, account lockouts, and suspicious access patterns; and resolve issues promptly.
• Analyze endpoint security alerts in Carbon Black EDR, investigate potentially compromised accounts, validate security incidents, and support threat containment.
• Coordinate remediation efforts for quarantined or non-compliant endpoints, working with security, infrastructure, and desktop support teams to restore systems safely and securely.
• Support incident response activities by providing identity, authentication, and access-related analysis during security investigations.
• Collaborate with Service Now and ITSM teams to improve workflow automation and delivery enhancements.
• Work closely with Security, Network, Infrastructure, and Application teams to onboard applications to centralized authentication platforms and maintain enterprise identity standards.
• Troubleshoot user access issues, authentication problems, VPN connectivity concerns, and SSO integration challenges while ensuring minimal disruption.

• Education & Experience:
  • High school diploma with 11 years of recent specialist experience; or
  • Associate’s degree with 7 years of recent, specialized experience; or
  • Major certification with 7 years of recent, specialized experience; or
  • Bachelor’s degree or higher with 3 years of recent, specialized experience.
• Technical Expertise:
  • Apply expertise across multiple complex work assignments.
  • Perform broad assignments requiring originality and innovation in determining how to accomplish tasks.
  • Work with appreciable latitude in developing methodologies and presenting solutions to problems.
  • Contribute to deliverables and performance metrics, where applicable.
• Clearance:
  • Must possess a current and active DoD Secret security…