Concierge Security Engineer - AU

Stellenbezeichnung: Concierge Security Engineer 2 - AU
At Arctic Wolf, we’re on a mission to end cyber risk. We are a global leader in security operations, helping organizations stay resilient against evolving cyber threats through industry-leading security operations, threat intelligence, and a people-first approach to cybersecurity. More than 3,000 Pack members across the world work together every day to protect our customers and empower security teams with new levels of speed, accuracy, and intelligence t sets us apart is our relentless focus on our customers, innovation at scale, and a collaborative culture where talented people can do meaningful work that truly makes a difference.

We’re constantly looking for talented people to join the Pack and help us take our performance to the next level.  About the Position:

At Arctic Wolf, you won’t just watch the cybersecurity industry evolve – you'll help lead the change. Our global Pack is made up of people who thrive on solving hard problems, moving fast, and building technology that protects organizations around the world. We’re proud to be recognized by Forbes, CNBC, Fortune, CRN, Bartner Peer Insights and IDC Market Scape – but what matters most is the work behind it: delivering real outcomes for customers through award winning innovation like our Aurora Platform.  

If you’re looking for meaningful work, smart teammates and the chance to make a real impact in a high-growth company that’s redefining security operations, Arctic Wolf is the right place for you! Our mission is simple:
End Cyber Risk. We’re looking for a Security Engineer/Consultant 2 to be part of making this/that happen.  About the Role The Security Engineer/Consultant 2 (CSE2) is a key member of the Concierge Security Team that delivers world-class Arctic Wolf security services. The CSE2 supports the technical relationship with their assigned customers and leverages their skills and expertise to fulfill key responsibilities.

As a Security Engineer/Consultant 2, you will:

Create and maintain an outstanding partnership with customers;
Support the direct delivery of Arctic Wolf network and endpoint security solutions to customers, including tasks such as investigating security events, and configuring, troubleshooting and verifying data sources;
Action or escalate customer requests for guidance, information or support in a timely manner, including coordinating efforts with other teams, as needed. Proactively interact and communicate with internal and external stakeholders. The CSE2 role combines aspects of an IT Security Analyst, a Security Architect, and an Incident Response Consultant.  A successful CSE2 possesses strong technical aptitude and an ability to communicate, educate, and share information effectively with non-technical people.

Who You Are You thrive in fast-paced environments and have a positive can-do attitude.  You are a critical thinker that continually learns and can navigate uncertainty.  You enjoy working with customers and in a team, are an excellent communicator, and are able to easily interact with a variety of people, personalities and technical skill levels.  Above all, your passion for cybersecurity and partnering with customers shows in everything you do!

Your experience could look like:1-5 years of experience in a hands-on security role with a good knowledge of security architecture Degree or diploma in a relevant field, or certifications and experience equivalent  Strong partnering and relationship building skills in a professional context Strong communication skills, both written and verbal Strong analytical and problem-solving skills

Additional skills and experience

Security testing and forensics tools Malware analysis Scripting/Coding experience

Incident response Authentication and identity…