Senior Billing Specialist

Location: Bellprat

Clio is the global leader in legal AI technology, empowering legal professionals and law firms of every size to work smarter, faster, and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice .

Summary:

Role purpose

Own the company’s billing process end to end, across the group’s subsidiaries: order approval, invoicing, collections (SEPA direct debits and credit card), and tax compliance through submissions to the SII (Spain’s real-time VAT reporting system). The role ensures accuracy, regulatory compliance and on-time delivery. It is the escalation point for complex billing issues and leads continuous improvement and automation of the process, working with other departments to keep the whole cycle consistent.

Key responsibilities

Billing process ownership

Own the billing cycle for multiple legal entities, making sure invoices are accurate and issued on time.

Review and approve orders according to internal procedures, and set the review criteria for special cases.

Record, update and verify data in the ERP system (Net Suite) to keep it accurate and complete.

Resolve complex billing issues and act as the escalation point for the rest of the team.

Collections and direct debit batches

Design, run and reconcile SEPA direct debit batches, including mandate management, sending files to the bank and handling returned debits.

Manage credit card payments and their reconciliation.

Work with the Collections team on outstanding payments and returned debits.

Tax and regulatory compliance

Submit records to the SII within the 4-day deadline, with ongoing reconciliation throughout the period.

Apply VAT and e-invoicing regulations correctly when issuing invoices.

Support internal and external audits, as well as requests from tax authorities.

Month-end close and cross-functional coordination

Make sure all of the month’s invoices are issued and recorded in Net Suite before close.

Check that all ARR and its related invoices are booked to the correct period.

Reconcile and validate our records against external records, such as VAT filings and subsidiary records.

Work with Customer Support to resolve billing tickets.

Work with the Sales and/or Revenue Operations teams to confirm the commercial terms, pricing and agreements that apply to billing.

Handle questions and discrepancies from internal and external clients and resolve them quickly.

Continuous improvement and automation

Find the root causes of recurring issues and lead process improvements and automation in Net Suite.

Review internal billing reports, validating the data and the completed processes.

Document procedures and internal controls.

Identify and adopt AI tools that automate repetitive billing tasks and make the process more efficient.

Mentoring and team development

Train and support junior team members, sharing knowledge and best practices.

Propose and maintain process documentation to make onboarding easier for new team members.

Requirements Education Bachelor ’s degree in Business Administration, Accounting, Finance or a related field.

Experience5+ years of experience in billing, accounts receivable or finance operations.

Net Suite experience preferred.

Knowledge of Spanish VAT, SII and e-invoicing regulations.

Experience with SaaS systems and payment reconciliation tools.

Advanced English (C1), spoken and written.

Technical and personal skills

Strong attention to detail and accuracy.

Works independently and takes ownership of the process.

Able to organize and prioritize several tasks at once, especially during month-end close.

Problem-solving and continuous-improvement mindset.

Good communication skills, with the ability to influence and align different departments.

Enjoys sharing knowledge…