VP of Automotive Delivery - German Market

VP of Automotive Delivery - German Market

Posted : 13 / 07 / 2023

Wolfsburg, Germany

The VP of Automotive Delivery will be responsible for managing relationships and overseeing the delivery of services to Mobica Automotive customers. This role includes accountability for revenue and margin within assigned accounts, as well as planning, implementation, and delivery of services by Mobica's Onshore and Offshore teams. The role involves negotiation, implementation, and monitoring of Quality of Service and KPIs agreed upon during the contract process.

The Customer Success Manager will proactively seek to improve service delivery.

• 5+ years of proven customer management experience leading to account growth and retention.
• Deep understanding of the Automotive Sector and Technologies.
• Strong consulting skills with a track record as a trusted advisor.
• Proficiency in German (verbal and written).
• Ability to resolve escalations and influence outcomes.
• Experience in a self-managed environment with high attention to detail.
• Success in managing complex strategies and projects.
• High emotional intelligence, interpersonal, and collaboration skills.
• Excellent communication skills, both written and verbal.
• Strong analytical and problem-solving skills.
• Leadership and management abilities.
• Advanced project management knowledge.
• Technical background in the software service industry is a plus.

What do we offer?

• Competitive salary based on skills and performance.
• Training programs.
• Company social events.
• Relocation assistance.

We are committed to recruiting, developing, and retaining talented individuals from diverse backgrounds. Inclusivity and equality are fundamental to our Mobica community. We value dedication and performance regardless of personal characteristics. We celebrate diversity and ensure everyone belongs. We believe a diverse workforce enhances our success, and we promote equal opportunities for all.