Australian Embassy for Austria - Address / Phone Number

Australian Embassy in Austria

Address: Mattiellistraße 2, 1040 Wien
City: Vienna (Standard time zone: UTC/GMT +2 hours)
Tel.:  (+43 / 1) 506 74 - 0
Fax: (+43 / 1) 504 11 78
Emergency tel.: +61 1300 555 135 

Working hours: Monday to Friday, 8.30 - 16.30
Consular hours: Monday to Friday, 9.00 - 12.30, 14.00 - 16.00 (by appointment) 

The Australian Embassy in Vienna and Permanent Mission to the UN is accredited to Austria, Bosnia and Herzegovina, Hungary, Kosovo, Slovakia, Slovenia, and to the International Organisations in Vienna. 

NOTE: For Australian citizens calling from within Austria only, please call: 0 800 29 18 47. Outside Embassy opening hours: Australians needing emergency assistance should call the 24-hour consular emergency service in Canberra on +61 1300 555 135

The Embassy's Visa & Migration office processes visa applications from nationals and residents of the following countries: Austria, Croatia, Bosnia & Herzegovina, Czech Republic, Hungary, Kosovo, Slovakia and Slovenia.

Nationals and residents of Ukraine should lodge applications at the Australian Embassy in Moscow. All citizenship by descent applications for Austria, Bosnia & Herzegovina, Croatia, Czech Republic, Hungary, Kosovo, Slovakia and Slovenia are processed at the Australian High Commission in London.

The Embassy can assist with the following:

• in medical emergencies, provide lists of local doctors and hospitals and assistance in arranging a medical evacuation (at your expense) if required
• in the event of war, civil unrest or natural disaster, provide current information and assistance in arranging an evacuation if appropriate and subject to the state of disruption of communications and transport on the ground
• provide advice and support in the case of an accident, serious illness or death. The Embassy will also ensure nominated contacts are informed (if you give your consent, except in the case of a death where consent is not required)
• assist victims of serious crimes, including by arranging for nominated contacts to be informed (if you give your consent)
• assist if you are arrested overseas, by visiting or contacting you and by arranging for your family to be informed (if you give your consent). The Embassy also seeks to ensure that you are treated fairly under the laws of the country in which you have been arrested
• provide lists of local lawyers
• assist in cases of missing persons
• assist with arranging a replacement passport if yours has expired or been lost, stolen or damaged
• assist you to contact relatives or friends for help with money or tickets
• provide small emergency loans in genuine emergency situations. (Note: Any financial assistance we may provide will generally be in the form of a loan, which is made on the basis of a signed, legal undertaking to repay in full. You may also be required to surrender your passport and you may not be issued with a replacement until the debt is repaid.)
• provide notarial services including witnessing and authenticating documents and administering oaths and affirmations (fees apply)
• provide travel advisories as one source of input to inform your travel plans
• provide the opportunity for you to register your travel details with the Embassy so that they can try to make contact in case of emergency
• provide voting facilities for federal and some state and territory elections
• assist with contact details of government authorities in Australia in the event of pension or social security payment difficulties.