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English for Tourism & Hospitality
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Below is a list of good English Books and educational
material regarding this subject. We have added a
search box to an online US bookstore, if you
need further information on these books. You
can also copy/ paste the name of the author into
the search box above.
We recommend the following books for ESL purposes:
1. Welcome Student's book : English for the Travel and
Tourism Industry by Leo Jones, Paperback: 126 pages, Cambridge
University Press; (March 28, 1998)
Welcome is a course for people working or planning to work
in the tourism industry at the lower intermediate to intermediate
level. It covers a range of work areas--hotels, restaurants,
travel agencies--and focuses on the employees dealing with
customers in a variety of typical situations. The course
contains 50 90-minute lessons on double page spreads so
it is easy to use. The 50 units are grouped into ten thematic
modules. The course develops all four skills: listening,
speaking, reading and writing, but places particular emphasis
on getting students to carry out realistic and engaging
communicative tasks. The Student's Book, which is in colour,
is accompanied by a Teacher's Book and the audio material
is available on both cassette and CD.
2. High Season: English for the Hotel and Tourist Industry
by Keith Harding, Paul Henderson; Paperback: 176 pages Publisher:
Oxford University Press
For Intermediate Level: Trainees and employees in
the hotel and tourist industry who need English both to
communicate with guests and to negotiate with English speakers.
How can it be used?: For short, intensive courses.
For use with less intensive classes held once or twice a
week. Key features
There are 12 free-standing units which cover a range of
important topics, such as: Types of accommodation; Dealing
with complaints; The business traveller.
Each unit contains a balanced variety of listening, speaking,
reading, and writing activities. A Language study section
in each unit concentrates on the language structures that
occur frequently in the context of hotel work. The reading
and listening materials are authentic wherever possible
and have been put together with the co-operation of a number
of hotel chains, independent hotels, and tour operators.
The text types vary from formal letters to computerized
bills and rooming lists. Key vocabulary is introduced in
context through the reading and listening passages, and
is developed in Word study sections. The Vocabulary section
at the end of each unit consists of a monolingual glossary
of important words and expressions.
3. First Class English for Tourism by Trish Stott and
Roger Holt Michael Duckworth (Workbook); Publisher: Oxford
University Press
For Lower-Intermediate Level: People working or training
to work in all areas of the tourist industry.
Teaches essential vocabulary for tourism in the nineties.
Provides relevant, thorough practice in all four language
skills. Contains 20 units covering all aspects of tourism,
including growth areas such as special interest holidays
and conference organizing. Appeals to students worldwide
through the use of international settings. Presents clearly-structured
units, with at least one listening section, a language study
section with practice exercises, and an activity section.
Features reading and letter-writing sections. Includes a
word list of core vocabulary in English, French, Italian,
Spanish, German, Turkish and Japanese.
4. Going International by Keith Harding; Publisher: Oxford
University Press
For Upper-Intermediate Level: Students of tourism.
Experienced professionals already working in the industry.
The course is topic-based, and focuses on key situations
and issues that students will encounter during their professional
lives. Each of the 12 units offers a range of reading and
listening tasks developed from up-to-date, authentic sources
which present the topic in a variety of stimulating ways.
Practice is given in all four skills. Language focus sections
review important areas of grammar, functional language and
pronunciation. There is a strong emphasis on vocabulary
development. End-of-unit sections summarize essential, up-to-date
vocabulary for each topic area. Practical and realistic
'Output' tasks allow learners to apply new language and
skills in work-related contexts. At the end of each unit
an extended 'Activity' incorporates the subject matter and
language work of the whole unit.
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