Site Supervisor

Who We Are
Service Master Restore of Fraser Valley provides emergency response, restoration, and construction services to the insurance industry, residential and commercial customers. We offer a wide range of services that remediate conditions caused by fire, flood, wind, mold, and other hazards. Our people are the core of our business, and we are looking for someone who is people centered at heart and enjoys variety in their day to day.

At Service Master we like to have fun and laughter is often heard in the air. We carry that positive attitude with us even as we are running out the door to assist people 24/7 with emergency losses at their homes and businesses (such as fires and floods). We believe success is achieved by putting our 3 Core Values into practice:

Can Do Attitude

Get It Done Right

Win as a Team

What We Offer

Competitive Wages

Excellent Health and Dental Benefit Plan

RRSP and Profit-Sharing Program

Career Advancement Opportunities

Casual Dress Code

On-Site Parking

Employee Referral Program

The Site Supervisor is responsible for providing on-site emergency and repair support to the responsible Project Manager consistent with determined scopes of work, margins, timelines and insurance carrier specifications. The Site Supervisor works on larger losses, directing all stakeholders to a timely completion of repairs.

What You Will Do

Maintain effective communication with Project Manager, sub trades and homeowners to ensure quality and timely completion of projects

Provide regular status reports on claim progress

Work within quotes and estimates, always confirming target margins are met

Ensure project requirements are being fulfilled and deadlines/milestones are achieved

Ensure adherence to Emergency Phase and Repair Phase timelines as per established Service Master standard operating procedures

Deliver exceptional customer service to all stakeholder: i.e Adjusters, Property Managers, Homeowners & Insurance Representatives

Ensure site photos are uploaded throughout the claim process

Ensure compliance with all site safety protocols

Provide on-call support as required

What You Have

5 years experience in the Restoration (Large Loss) or Construction industry preferred

Water Remediation Technician (WRT) certification is an asset

Fire and Smoke Restoration Technician (FSRT) certification is an asset

Detailed understanding of the reconstruction process

Knowledge of building codes regulating construction trade

Strong interpersonal and communication skills, both written and oral

Excellent leadership and site management skills

Skilled at managing multiple projects, opportunity analysis and decision making

Professional in dealing with customers

By joining Service Master Restore, you'll be part of an industry leading company that has been in Canada for more than 65 years with locations from coast to coast. Our talented network of employees share in a vision of restoring peace of mind and our culture is one of diversity, where successful people work together to achieve common goals.

Are you interested in being part of a fun, fast-paced work environment? Do you want to be part of a team that seeks to provide restoration of property and peace of mind for individuals who have experienced a property loss? Can you empathize with customers while providing prompt, professional service? Do you have construction and/or cleaning knowledge? If you answered YES, Service Master Restore may be a perfect fit for you!