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Hospital Community Outreach Counsellor, CYYA

Job in Abbotsford, BC, Canada
Listing for: Fraser Health
Full Time position
Listed on 2026-01-02
Job specializations:
  • Healthcare
    Mental Health, Community Health
Salary/Wage Range or Industry Benchmark: 42.27 - 52.81 CAD Hourly CAD 42.27 52.81 HOUR
Job Description & How to Apply Below

Overview

Salary CAD $42.27 - $52.81 / hour

We are hiring a Casual Hospital Community Outreach Counsellor, CYYA to join our team in Abbotsford, B.C. Fraser Health offers a competitive compensation and benefits package, including comprehensive health benefits coverage.

Detailed Overview

Reporting clinically to the Clinical Practice Leader and administratively to the Manager, the Outreach Counsellor provides hospital-to-community outreach support services, triages referrals, one-to-one counselling, individual and group interventions, implements and assists in mental health and substance use treatment, provides life skills training, coaching, advocacy and support to children and adolescents and their caregivers/families as part of the CYYA MH&SUS Transition Team.

Responsibilities
  • Assesses client behaviour, emotional and mental status through knowledge of mental health disorders, performs mental status exams as required and documents pertinent data.
  • Provides individual and group counselling to children and adolescents using a variety of strategies including psycho-education, problem solving, de-escalation techniques, behaviour management, conflict resolution, crisis intervention, activity-based and other appropriate interventions as required. Provides support and psycho-education to families as needed.
  • Triages referrals, manages workload, reports on client condition, behaviour, performance, progress and care needs, formulates recovery plans and goals, provides crisis intervention, assists with home visits, runs groups and outreach as required, implements treatment plans and participates in client meetings.
  • Facilitates client utilization of appropriate community services and rehabilitative programs, including health care services, Ministry of Children and Family Development programs, recreational, educational services and/or referring to other community resources as required to maintain coordination in the service and transition process.
  • Observes and supports individuals in appropriate medication management in accordance with the plan of treatment/care and established policies and procedures.
  • Maintains client records by charting client information via PARIS and/or other clinical information systems, preparing progress notes and reports in accordance with established standards, policies and procedures to meet regulatory requirements, documenting for future reference and ensuring access to and disclosure of information and records are in accordance with the Freedom of Information Act.
  • Facilitates client attendance at appointments, programs and services including escorting or accompanying client to appointments and leisure activities, including driving a vehicle. Participates in and supervises social and recreational activities as required.
  • Provides direction to volunteers and assists with orientation of new staff and education experiences of students, as well as sharing expertise with other members of the team, as required.
  • Maintains relevant data and statistics and provides input to Coordinator and Manager.
  • Participates in quality improvement, program evaluation, research activities and implementation of evidence-based best practices in providing care to children and adolescents and their families, providing feedback to the supervisor regarding service needs, gaps and suggested solutions and initiatives to assist in the development and maintenance of the service.
  • Participates actively and collaboratively in team planning, team meetings, case conferences, committees, and/or corporate initiatives through discussions, presentations, advocacy for the goals and objectives of the program, and promoting optimal support for clients, families and caregivers.
  • Participates in ongoing education to maintain current and relevant practice, including clinical education, as well as maintaining current knowledge of Federal and Provincial legislation and amendments that impact mental health & substance use client care and service delivery.
  • Performs other related duties as assigned.
  • Qualifications

    Education, Training and Experience

    • Baccalaureate Degree in Child and Youth Care, Social Work or an equivalent health‑related discipline.
    • One…
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