Cycling Specialist - Cycles BC
Job in
Abbotsford, BC, Canada
Listing for:
Specialized
Full Time
position
Listed on 2026-01-02
Job specializations:
-
Retail
Merchandising, Retail Support
Job Description & How to Apply Below
Position: Cycling Specialist - Life Cycles BC
Cycling Specialist - Life Cycles - Abbotsford, BC
ABOUT SPECIALIZED
JOB SUMMARY
A critical member of the team, the Cycling Specialist balances a passion for people and excellence in retail.
A Specialized Cycling Specialist is front line and point person for our store, working directly with riders, both present and remote, as a host, mentor, brand advocate, and customer service ace, to identify and locate the goods, services, and experiences needed to provide solutions quickly and frictionless to keep them riding longer and better. A Cycling Specialist delivers locally authentic interactions that express inclusive, transformative, and ride-focused experiences.
The Cycling Specialist delivers exceptional rider service; enhances rider satisfaction; and aids in meeting sales and profitability goals.
HOW YOU’LL MAKE A DIFFERENCE
Deliver world class rider-service that ensures ongoing sales and high levels of rider satisfactionMeeting and making a connection with riders, asking questions, and listening to riders' needs, then giving options and advice on meeting those needsInspiring the rider to buy, celebrating the purchase, and creating a lasting positive impression of the specialist, Specialized, and the purchase processDelivering transformative, inclusive, ride-focused, locally authentic, and collaborative experiences for staff and riders alike inside and out, c/o the Specialized Retail WayAssist in ensuring that visual merchandising standards are met and maintained, restocking as needed, ensuring product presentation areas remain clean and organizedGeneral cleanliness standards are set at store opening, maintained throughout the day, and reset at close of business, including light janitorial dutyUse company literature/resources and available training to stay current on product featuresRegular, dependable attendance and punctualityWHAT YOU NEED TO WIN
Passion for cycling and the Specialized brandBike shop experience preferredA current or former retail employee with 1+ years of experience preferredExcellent communication with the ability to effectively interact with riders and team membersAbility to stand for extensive time periods; while occasionally walking, kneeling, or reachingAble to lift at least 50 lbs. or more and use proper lifting skills
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