Secret-Cleared Service Desk Incident Manager; Onsite
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IT/Tech
IT Support, HelpDesk/Support, Systems Administrator
Job Description & How to Apply Below
Black Bear Technology Solutions, LLC (B2TS) is seeking a Service Desk Incident Manager for Aberdeen Proving Grounds, onsite. You will oversee the flow of service requests and IT incidents using ITIL-based practices and Service Now to ensure SLAs are met and a positive user experience is delivered.
Required:
5 years in IT support or help desk, a Bachelor's degree or a High School Diploma with 2 years additional experience, and certifications (IAT II, ITIL v4 Foundation).
Consider building your career as a Secret-Cleared Service Desk Incident Manager (Onsite) at Black Bear Technology Solutions.
The advertised compensation is 70..
We aim to respond to suitable candidates as soon as possible.
Full responsibilities and requirements are described in the listing above.
Learn more about the Secret-Cleared Service Desk Incident Manager (Onsite) role in the description above.
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