IT & Facilities Support Assistant

We are seeking a proactive IT & Facilities Support Assistant to join our team based in our Netherley office.

W M Donald Ltd is a leading civil engineering contractor with a strong reputation for quality, safety, and innovation. We are seeking a proactive IT & Facilities Support Assistant to join our Aberdeen team. This role is ideal for someone with strong IT and organisational skills who enjoys a varied workload, supporting both our digital systems and our facilities operations.

You’ll play a key role in ensuring the smooth running of our IT systems and the maintenance of our office and workshop facilities. Working closely with the Facilities, IT & Roadworks Permit Manager, you’ll provide 1st-line IT support, help manage supplier relationships, and coordinate maintenance activities across our sites.

• Provide first-line IT support to office and site teams.
• Assist in managing and developing company IT systems, including NAV and the WMD Reflow App.
• Liaise with third-party IT providers and monitor compliance with licences and service agreements.
• Generate and analyse reports using Excel and NAV data.
• Support the purchase and setup of new IT equipment.
• Coordinate repairs, maintenance, and inspections for company buildings and facilities.
• Obtain quotations for maintenance and project works.
• Promote best practices in health, safety, quality, and environmental standards across your area of responsibility.
• Strong IT and administrative skills.
• Excellent communication and interpersonal skills.
• Good understanding of health & safety awareness.
• Ability to manage tasks independently and work to deadlines.
• Technical knowledge of facilities or contractor management.
• Previous experience in facilities management or IT support.
• Understanding of ISO 9001, 14001 & 45001 standards.

• Competitive salary and benefits.
• Opportunities for professional development and training.
• Work with a respected civil engineering contractor with a strong reputation for quality and safety.

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Since 1977, W M Donald has grown to be the leading civil engineering and construction company in the North‑East and beyond. We're not just offering jobs – we're offering exciting opportunities for growth and development in a thriving and innovative company.

If you're ready to take your career to the next level and be a part of a dynamic team, then you've come to the right place. Watch the video to see what a career at W M Donald can look like and follow the link below to learn more about the benefits that come with the role.