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Technology Compliance Portfolio Operations Lead

Listing for: MSD
Full Time position Listed on 2026-11-09
Job specializations:
  • Business
    Change Management, Business Systems & Technology Analysis
  • IT/Tech
    Change Management, Business Systems & Technology Analysis, IT Business Analyst
Salary/Wage Range or Industry Benchmark: 85000 - 110000 GBP Yearly GBP 85000.00 110000.00 YEAR

Job Description & How to Apply Below

We are looking for a hands-on Technology Compliance Portfolio Operations Lead to establish and run the operational framework for the Change, Release Management and Compliance team across S/4 Ascent, team-led initiatives and other supported projects.

Responsibilities
  • Own and maintain the integrated Jira plan across all team commitments
  • Establish consistent work breakdown, ticket-quality and planning standards
  • Help team members create clear Jira items with defined scope, ownership, outcomes, dependencies and target dates
  • Monitor planning quality and challenge incomplete, outdated or inconsistent information
  • Develop portfolio insights covering delivery progress, workload, capacity, risks and bottlenecks
  • Use Jira data to prepare and facilitate structured, data-driven team meetings
  • Coordinate resource planning for new and changing project demand
  • Establish Confluence as the team’s standard platform for governance materials, decisions, meeting outcomes and reusable knowledge
  • Ensure Jira and Confluence operate as a connected delivery and knowledge-management environment
  • Prepare and facilitate steering committees, Global Process Owner meetings and other critical governance forums
  • Ensure decisions and actions are documented, assigned and followed through
  • Standardize governance packs, presentations, status reporting and team communications
  • Continuously improve the team’s operational discipline and ways of working
Required Skills & Experience
  • Minimum 3 years of active, hands‑on experience with both Jira and Confluence, including work structures, plans, boards, dashboards, reporting and knowledge-management practices
  • Experience establishing and managing portfolio, resource or operational planning processes
  • Ability to translate complex activities into clear work breakdown structures and actionable plans
  • Experience using delivery data to identify dependencies, capacity constraints, risks and bottlenecks
  • Strong meeting and governance facilitation skills
  • Experience preparing agendas, decision materials, actions and management reporting
  • Strong stakeholder management and communication skills
  • Ability to coach colleagues and drive adoption of consistent ways of working
  • Excellent organizational skills and attention to detail
  • A practical mindset and willingness to work directly with tools, data and planning structures
  • Fluent in English
Preferred Skills
  • Experience supporting Change Management, Release Management, Computer System Validation or Technology Compliance teams
  • Experience working in SAP S/4

    HANA or other large-scale transformation programs
  • Understanding of regulated environments and frameworks such as GxP or SOX
  • Experience with capacity forecasting, effort estimation or cost-impact analysis
  • Advanced PowerPoint and Excel skills
  • Experience working in a global, matrixed organization
  • Experience in the pharmaceutical or life sciences industry
What Success Looks Like
  • One reliable Jira plan provides visibility across all team commitments
  • Team members follow a consistent planning approach and maintain their assigned work
  • Team meetings are driven by current data and focus on risks, bottlenecks, decisions and actions
  • Resource conflicts, dependencies and delivery risks are identified early
  • Jira and Confluence operate as a connected delivery and knowledge-management environment
  • Governance meetings are professionally prepared, structured and followed through
  • Decisions and actions are reflected in the delivery plan and tracked to completion
  • Presentations, governance materials and communications follow consistent standards
  • Daily operations are transparent and well managed, allowing leadership discussions to focus on strategic priorities, decisions and escalations
Additional location(s) Compensation Information Required Skills
  • Atlassian Confluence
  • Atlassian JIRA
  • Communication
  • Detail-Oriented
  • Facilitation Techniques
  • Portfolio Management
  • Stakeholder Management
Preferred Skills
  • Change Management
  • Compliance SOX
  • Computer System Validation (CSV)
  • Forecasting
  • GxP Validation
  • Microsoft Excel
  • Microsoft Power Point
  • Pharmaceutical Industry
  • Release Management
  • SAP S/4

    HANA
  • Technology Compliance

Employee Status:
Regular

Relocation:
No relocation

VISA Sponsorship:
Yes

Travel Requirements: 10%

Flexible Work Arrangements:
Not Applicable

Shift: Not Indicated

Valid Driving License:
No

Hazardous Material(s): N/A

Job Posting End Date: 11/9/2026
* A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

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