Service Desk Analyst L2: ITSM, AD & O365 | Hybrid
Job in
Aberdeen City, Aberdeen, Aberdeen City Area, AB10 1FX, Scotland, UK
Listed on 2026-01-07
Listing for:
FalconSmartIT
Full Time
position Listed on 2026-01-07
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support, IT Business Analyst
Job Description & How to Apply Below
A leading IT service provider in Aberdeen is looking for a Service Desk Analyst L2 to manage service desk functions, resolve technical issues, and ensure compliance with SLAs. Candidates should have at least 3 years of experience in service desk roles plus excellent communication skills and an ITIL certification. The position may offer hybrid work options, blending remote and office work to enhance flexibility while providing support.
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