Account Manager

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Veripos, part of Hexagon’s Autonomous Solutions, is looking for an Account Manager
. We provide a range of industry‑leading GNSS services and products to the Offshore Marine and Survey industry, where customer service is key to success. This role offers an exciting opportunity for someone with a technical background who has experience in commercial customer support to further develop their career. The Account Manager will take ownership of ensuring that our customers receive complete satisfaction from vessel mobilisation to through‑life operational service.

The successful candidate will have a varied work schedule that encompasses technical support, commercial proposals, project management and financial reporting.

Hexagon is a global leader in digital reality solutions, combining sensor, software and autonomous technologies. We put data to work to boost efficiency, productivity, quality and safety across industrial, manufacturing, infrastructure, public sector and mobility applications. You’ll be joining over 22,000 people in 50 countries on the leading edge of your field.

This position is with Hexagon’s Autonomy & Positioning division, a global technology leader pioneering end‑to‑end solutions that industry leaders rely on for assured positioning and autonomy on land, sea and air. Our work touches every aspect of life, from sustainability on Earth to enabling autonomy. Within the division your work will contribute to the operation of our brands Nov Atel, Autonomou Stuff, VERIPOS and Antcom.

Aberdeen, UK.

• Actively manage customer accounts, including negotiating contract renewals or commercial quotations.
• Develop trusted advisor relationships with key customer stakeholders.
• Ensure the timely and successful delivery of solutions according to customer needs and objectives, adhering to company quality and safety standards.
• Develop new, additional business with existing customers.
• Forecast and track key account metrics.
• Vessel mobilisation:
  Ensure that the relevant materials, personnel and documentation have been requested to allow satisfactory completion of the mobilisation.
• Ensure that the final product/service is compliant with the customer’s specification, meeting all contractual and quality requirements.

• A recognised higher education technical qualification or several years of relevant experience in the Offshore Marine, Survey and Positioning industry.
• Conversational English, both written and oral.
• Experience of commercial customer support, e.g. Sales, Sales Engineer (internal/external), Project Manager, etc.
• Ability to collaborate with cross‑functional teams.
• Proficiency in Outlook, Excel, Word and Salesforce.
• Ability to travel for customer meetings, industry trade shows and other events.

• Strong planning and organisation skills.
• Strong communication skills (verbal and written).
• Ability to build customer relationships.
• Adaptability to a changing environment with multiple priorities.
• Strong business acumen.

• Seniority level:
  Mid‑Senior level
• Employment type:
  
  Full‑time
• Job function:
  Customer Service and Engineering
• Industries:
  Appliances, Electrical, and Electronics Manufacturing

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