7.5 Tonne Collection and Delivery Driver

Job Description

As a 7.5 Tonne Collection and Delivery driver for DPD, you'll play a crucial role in our operations and customer satisfaction. Your responsibilities will include:

• Serving as the first point of contact for our customers, providing exceptional service during parcel collection and delivery
• Ensuring timely and accurate collection and delivery of parcels according to scheduled routes
• Assisting with loading and unloading parcels at the depot and customer locations
• Managing a daily schedule of approximately 50-60 stops in your designated area
• Utilising provided equipment, such as a sack barrow / hand truck, to safely handle heavier items
• Maintaining accurate records of deliveries, collections, and any issues encountered during your shift
• Adhering to all road safety regulations and company policies whilst operating the 7.5 tonne vehicle
• Conducting daily vehicle inspections and reporting any maintenance issues promptly
• Utilising handheld devices and company software to update delivery statuses and communicate with the depot
• Resolving customer queries and concerns professionally and efficiently
• Adapting to changing weather conditions and adjusting your delivery approach accordingly
• Collaborating with depot staff and other drivers to ensure smooth operations and workload distribution
• Maintaining a clean and presentable appearance, as you represent DPD to our customers

Your role is vital in providing a service that genuinely makes a difference to our customers, and we rely on your professionalism and dedication to uphold DPD's reputation for excellence in parcel delivery.

What we’re looking for:

• A valid 7.5T (C1) licence, DQC (Driver Qualification Card) and CPC accreditation
• A clean driving record with no more than 3 penalty points
• At least 1 years experience driving 7.5 tonne vehicles or similar

• Recognise the value of providing great customer service
• Can work to deadlines, are flexible and always go above and beyond
• Are friendly, approachable, positive, resourceful and professional
• Are able to multi-task and problem solve
• Have the ability to lift, load and carry heavy items up to 25kg
• Possess excellent time management and organisational skills
• Have a good knowledge of local road networks and traffic patterns
• Can work well under pressure and maintain a calm demeanour in challenging situations
• Are comfortable using handheld devices and basic computer software
• Are physically fit and able to handle the demands of a physically active job
• Have a strong commitment to health and safety practices
• Demonstrating the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring, and Accountability in all aspects of your work.

About our benefits:

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Unum Help@Hand - essential health and wellbeing services for you and eligible family members
• Health Kiosks visiting every location
• Vitality at Work
• Free On Site Parking
• Discounted shopping from ’s of retailers including up to 5% off supermarket shopping
• Milestone Days off to celebrate with your family and friends
• For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses