Healthcare Assistant; HCA

Toprovide high-quality, patient-centred clinical support within the GP Practice,working under the supervision of registered clinicians. The HCA will assist with clinical duties, health promotion, chronic disease management support, and administrative tasks to ensure safe, efficient, and compassionate care for patients.

Clinical Duties:Undertake clinical observations including blood pressure, pulse, temperature,respirations, height, weight, and BMI;
Phlebotomy;
Conduct ECGs;
Perform urinalysis and other point-of-care tests;
Administer influenza and other vaccines if appropriately trained and authorised;

Undertake woundcare, simple dressings, and removal of sutures/clips;
Assist in chronic disease management (e.g., COPD reviews, asthma assessments, diabetic foot checks) within agreed protocols;
Prepare, clean,and restock clinical and treatment rooms;
Carry out infection prevention and control tasks according to NHS Wales standards;
Carry out and complete Waste Management Audit;
Support GP inroom and consent preparation for Intrauterine Contraceptive Device (IUCD) service

Patient Support & Communication:Provide patients with lifestyle advice (weight, smoking cessation, physical activity) under approved protocols;

Offer clear information and reassurance to patients and carers;
Support vulnerable patients and those with additional needs in accessing care;
Maintain patient confidentiality and dignity at all times

Administrative Responsibilities:Accurately recordall clinical data onto the clinical system;
Assist with recall systems for chronic disease reviews, vaccinations, and NHS Wales campaigns;
Manage stock levels, including clinical consumables and PPE;
Follow practice protocols, policies, and safeguarding procedures;
Attend team meetings;
Mandatory training

Abertillery Group Practice is a well-established GP practice within NHS Wales, committed to delivering high-quality, patient-centred care to our local community. We are a friendly, team-focused organisation where collaboration, professionalism, and compassion underpin everything we do. Our multidisciplinary team includes GPs, Nurse Practitioner, Practice Nurses, HCAs, Pharmacists, and a range of allied healthcare professionals who work closely together in a supportive environment.

We place strong emphasis on excellent clinical standards, continuity of care, and the wellbeing of both our patients and our staff. As a practice, we encourage innovation, personal development, and open communication, making Abertillery Group Practice an excellent place to grow and thrive in your career.

Key Duties & Responsibilities

Clinical Duties (as trained and competency-assessed)

• Undertake clinical observations including blood pressure, pulse, temperature, respirations, height, weight, and BMI.
• Conduct ECGs.
• Perform urinalysis and other point-of-care tests.
• Carry out NHS Health Checks / Well-being Checks where applicable.
• Administer influenza and other vaccines if appropriately trained and authorised (in line with NHS Wales/PHW guidance).
• Undertake wound care, simple dressings, and removal of sutures/clips.
• Assist in chronic disease management (e.g., COPD reviews, asthma assessments, diabetic foot checks) within agreed protocols.
• Support cervical screening administration (not the smear test itself).
• Prepare, clean, and restock clinical and treatment rooms.
• Carry out infection prevention and control tasks according to NHS Wales standards.
• Carry out and complete Waste Management Audit.
• Support GP in room and consent preparation for Intrauterine Contraceptive Device (IUCD) service
• Provide patients with lifestyle advice (weight, smoking cessation, physical activity) under approved protocols.
• Offer clear information and reassurance to patients and carers.
• Support vulnerable patients and those with additional needs in accessing care.
• Maintain patient confidentiality and dignity at all times.

Administrative Responsibilities

• Accurately record all clinical data onto the clinical system (e.g., EMIS/WIS/Clinical systems used in Wales).
• Assist with recall systems for chronic disease reviews, vaccinations, and NHS Wales campaigns.
• Manage stock levels, including clinical consumables and PPE.
• Follow practice protocols, policies, and safeguarding procedures.

Professional Responsibilities

• Work within competency-based boundaries and seek support when needed.
• Participate in mandatory training (e.g., safeguarding, infection control, basic life support).
• Attend team meetings and contribute to service improvement.
• Maintain up-to-date knowledge in accordance with NHS Wales and Public Health Wales guidance.
• Actively participate in appraisal and personal development reviews.

• NVQ/QCF Level 2 or 3 in Health & Social Care (or equivalent)
• Evidence of competencies relevant to the HCA role
• Experience working in a health or care setting
• Experience recording basic clinical observations
• Ability to perform observations safely
• Understanding of infection control
• Ability to maintain…