First-Line IT Support Specialist
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IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Abilene Zoological Gardens seeks a Service Desk - Call Center Agent to be the first point of contact for IT support. You will handle requests via phone, email, and tickets, performing first-level troubleshooting and documentation.
Responsibilities include user account management in Microsoft 365, basic to advanced tasks, and escalating complex issues to Tier 2/3 as needed. Strong customer service and written communication are essential.
We would love to welcome a new First-Line IT Support Specialist to our group in Abilene, TX, United States.
We would love to welcome a new First-Line IT Support Specialist to our team in Abilene, TX, United States.
For the First-Line IT Support Specialist position at Abilene Zoological Gardens, we are reviewing applications now.
Step into the First-Line IT Support Specialist role at Abilene Zoological Gardens in Abilene, TX, United States and grow with us.
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