Receptionist; Part Time

Job Description

We have an exciting opportunity for a truly customer-focused individual to join our Front Office team at our Head Office in Milton Park, Oxfordshire!

We are looking for a part-time Receptionist on a permanent basis, to work 30 hours per week from 1pm to 7pm Monday through Friday.

The purpose of the Receptionist role is to provide a professional and personal greeting to internal and external customers visiting the Milton Park office, as well as handling phone calls and e-mails as required.

This role is fully office based, and you must have the right to work in the UK.

• Greet visitors in a friendly and professional manner.
• Be the point of contact for information.
• Assist with large office events / meetings, for example with room set‑up or guiding attendees to where they need to go.
• Assist with meeting room reservations.
• Sign for courier mail and deliveries received at the Reception Desk.
• Answer calls and redirect as appropriate.
• Continually build knowledge of Taylor & Francis and the wider Informa business to help provide good customer service.

• Email management / coordination and other forms of messaging.
• Personal diary management and planning, holidays, expenses, and sickness.
• Document filing when and as needed.
• Archive recording / administration.
• Development / learning and progression within position.
• Produce access control passes for new starters, and as needed replace passes for existing colleagues.
• Code invoices for taxi services booked through reception.
• Assist line manager with correspondence, reports, and data collection when needed.

The successful candidate will have the following skills and attributes :

• Prior experience in a front of house or administrative role is preferred.
• Excellent telephone manner and the confidence to approach people in a variety of different situations.
• The ability to stay professional, friendly and be the key point of contact for internal and external customers.
• Flexibility in role and ability to take on a range of tasks which may seem unrelated to position.
• Ability to be reactive and resourceful in difficult situations and apply practicality to problem solve and find realistic solutions.
• Diplomatic in handling sensitive information and managing outcomes.
• Strong organisational skills.
• Professional manner.
• Good investigative skills to support role and initiative to resolve issues at hand.
• Ability to anticipate problems or issues in advance and make contingencies to avoid difficult situations.
• Strong literacy skills relevant to role.
• Resourcefulness in setting up new systems and processes to assist work and team.
• Proficiency with Outlook would be desirable.

Location :
This role is based in our Milton Park, Oxfordshire office 5 days a week. Free on site parking is available.

Closing Date :
Applications will close on 5th January 2026 and we will be reviewing and shortlisting thereafter.

• A pro rata'd salary of £27k to £29k pa (which equates to £23,220 to £24,940 for 30 hours) + 5% company bonus
• An excellent work / life balance with a fantastic, flexible working culture
• 25days annual leave(pro rata'd for part time hours) plus a day off for your birthday
• 3 additional discretionary days off during the holiday season at the end of the year
• 4 paid volunteering days each year
• Company funded single cover private medical insurance
• Employee assistance programme – offering 24 / 7 well-being support
• Share Match – Plan that matches every share purchased with two free shares.
• Pension scheme
• Life assurance, plus optical and medical care

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about.

Our goal is to empower you with the resources, incentives, and…