Production Supervisor

is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s three core products are , a visual messaging app that enhances your relationships with friends, family, and the world;

, an augmented reality platform that powers AR across Snapchat and other services; and its AR glasses, .The Spectacles team is pushing the boundaries of technology to bring people closer together in the real world. Our fifth-generation Spectacles, powered by Snap OS, showcase how standalone, see-through AR glasses make playing, learning, and working better together.

We’re looking for a Production Supervisor to join the production team at Snap Inc!

What you’ll do:

* Oversee the daily operations of the Waveguide Production Line
* Responsible for supervising production staff, ensuring output meets high standards of quality and safety, and maintaining operational efficiency in a fast-paced, target-driven environment
* Collaborate closely with the Production Manager to deliver key operational goals
* Ensure adherence to internal health, safety, quality, and operational policies through regular inspections and documented compliance checks
* Lead, mentor, and support a team of production operators, promoting a culture of accountability, quality, and continuous improvement aligned with Snap’s core values:
Kind, Smart, and Creative
* Oversee and coordinate shift production activities to ensure resources and a smooth workflow alongside timely delivery of waveguide components
* Serve as the first point of contact for resolving on-the-floor issues during your shift, including personnel concerns, process breakdowns, or urgent safety matters
* Monitor production output against established KPIs, promptly escalating performance or operational issues when necessary
* Foster strong communication between shifts to ensure seamless handovers and consistent production continuity, across the shifts as a whole
* Hold shift standup meetings at the start and end of shift inc corrective actions
* Collaborate with Engineering, Quality, Stores,IT and R&D teams to troubleshoot challenges and drive process enhancements
* Be open and adaptable to changes in shift patterns and structure in order to support business needs (expected shift patterns: 6am - 3pm and 2pm - 11pm)
* Maintain accurate and timely records of production data, material usage, and shift reports
* Support training and upskilling of team members to meet evolving technological and production standards, inclusive of training records and a cross training matrix.
* Promote cleanliness, organization, and discipline within the production area
* Monitor workstations to proactively identify and resolve minor process deviations, equipment issues, or handling errors
* Communicate key updates, issues, and performance insights to the Production Manager in a timely manner
* Provide input during performance evaluations and contribute to succession planning within the team.
* Deliver Lean manufacturing practices and participate in continuous improvement initiatives (e.g., 5S, Kaizen, Root Cause Analysis)
Knowledge, Skills & Abilities:
* Understanding of Health and Safety regulations (COSHH, risk assessments, PPE requirements)
* Familiarity with production targets (KPI’s, shift planning, yield targets).
* Ability to interpret and understand SOP’s and work instructions.
* Fluent using computer softwares such as google sheets, docs, and slides.
* Strong leadership, team management and communication skills.

Minimum Qualifications:

* GCSE’s (or equivalent) including English and Maths
* Minimum 2-3 years experience in a production environment

Preferred Qualifications and

Experience:

* At least 1 year as a senior operator, supervisor or lead within a production environment.
* Experience in clean room, precision manufacturing, or optical semi-conductor assembly is beneficial.
* Higher national certificate or diploma, or relevant apprenticeship in manufacturing, engineering or leadership and management.

If you…