Operations Coordinator – Retail Management

Position: Operations Coordinator – Aldar Retail Management

Aldar Retail Management (ARM) is looking for a proactive, highly organized and service-oriented Operations Coordinator – Retail to support the smooth and efficient day-to-day mall operations.

This is a hands-on coordination and administrative role suited to a professional who thrives in a fast-paced, premium retail environment, is comfortable managing multiple priorities, and has a strong understanding of VIP customer service, luxury retail standards and high-touch stakeholder management.

The ideal candidate will combine strong operational coordination and administrative capabilities with excellent communication, attention to detail and a proactive approach to problem-solving.

Key Responsibilities:

Operations & Administration

• Support daily retail operations and administrative tasks.
• Coordinate requests between internal teams, tenants, and service providers.
• Maintain records, trackers, and office supplies.

Reporting & Documentation

• Assist with weekly/monthly reports, presentations, and documentation.
• Support PRs, TCRFs, POs, and payment processing.
• Ensure accurate filing and record-keeping.

Stakeholder & Meeting Coordination

• Schedule meetings, prepare agendas, and document minutes.
• Track follow-ups and manage calendars.
• Coordinate travel arrangements when required.

Luxury Retail Support

• Maintain high standards of service in a luxury retail environment.
• Interact professionally with VIPs, tenants, and senior stakeholders.
• Support delivery of a seamless customer experience.

General Support

• Assist with projects and operational initiatives.
• Handle confidential information with discretion.
• Identify and support process improvements.

Qualifications & Experience

• Bachelor’s degree in Business Administration or related field (preferred).
• 5+ years’ experience in operations, administration, or coordination roles.
• Experience inluxury retail, hospitality, or premium environments is highly preferred.
• Strong experience supporting senior stakeholders.

Skills

• Strong organization and multitasking abilities.
• Excellent written and verbal English(Arabic is a plus).
• High attention to detail and professionalism.
• Customer-service mindset with a focus on luxury standards.
• Ability to work independently in a fast-paced environment.

Why Join Aldar Retail Management?

Join a leading retail management organization and contribute to creating exceptional retail experiences across Aldar Retail
. This role offers the opportunity to work closely with experienced retail professionals and stakeholders while contributing to the operational excellence of premium destinations within Aldar’s portfolio.