Senior Officer, Property Management

To provide comprehensive administrative, reporting and coordination support to the Property Management team. This includes maintaining accurate records, managing operational and financial trackers, coordinating with internal stakeholders and service providers, and ensuring timely reporting and documentation for the efficient operation of EHC assets.

Key Responsibilities Documentation, Reporting & Data Management

• Maintain and organise all electronic and physical records. These include occupancy reports, contracts, licences, service provider documents, financial records, incident reports and staff documentation.
• Ensure records are accurate, up to date and readily accessible.
• Prepare and maintain operational reports and trackers, including:
• occupancy and vacancy reports, and room availability
• weekly operational reports and incident reports
• financial trackers, AMC trackers and material request logs.
• Coordinate with relevant stakeholders to collect, verify and update the required data.
• Review invoices and supporting documents for completeness and accuracy before submitting them to Finance.
• Coordinate with Finance on invoice processing, payment tracking and documentation requirements.
• Provide administrative support to the Property Management team, including reports, presentations and management documentation.
• Maintain financial and administrative records in line with company requirements.

Operational & System Coordination

• Coordinate with internal departments, Camp Operations, FM teams, the Helpdesk and service providers to support smooth day-to-day operations.
• Follow up on operational matters, including:
• rental aging and outstanding dues
• material requests and procurement updates
• service provider performance.
• Monitor system updates and ensure reports, checklists and operational data are submitted on time.
• Support the resolution and escalation of operational issues as required.

Leasing & Stakeholder Support

• Coordinate with the Leasing team on advertisements, inquiries, occupancy updates and leasing activities.
• Act as the liaison between operational teams, service providers and management to ensure timely communication and follow-up on key actions.
• Gather updates from PM, FM teams and service providers for management reporting.

General Support

• Support daily property management activities and ensure assigned tasks are completed on time.
• Perform any other duties assigned by management.

Qualifications

• Bachelor’s degree in Business Administration, Management, Real Estate, Property Management or a related field.
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint).

Experience

• 2–4 years of experience in one or more of the following:
• administration or property management
• facilities management or camp operationsaccommodation management or a similar operational support role.
• Experience preparing reports, maintaining records and coordinating with multiple stakeholders.
• Experience in invoice processing, documentation control and tracker management.
• Familiarity with property management and facilities management operations.
• Strong organisational and record management skills
• Excellent attention to detail and reporting accuracy
• Effective communication and coordination skills
• Basic understanding of financial processes and invoice verification
• Ability to manage multiple tasks, trackers and deadlines