Receptionist & Secretary

Position: Receptionist Cum Secretary
Front Office Management

• Welcome and assist visitors clients and suppliers in a professional manner
• Maintain the reception area in a clean and organized condition
• Manage visitor logs and issue visitor passes when required
• Coordinate with concerned departments regarding visitor appointments

Telephone Communication

• Answer screen and forward incoming calls promptly
• Take accurate messages and relay them to the relevant personnel
• Respond to general inquiries via phone email and company communication channels

Administrative Support

• Maintain office records filing systems and correspondence
• Prepare letters memos reports and meeting schedules
• Support HR and Administration departments with documentation Manage incoming and outgoing courier services and mail

Coordination Documentation

• Maintain employee contact lists and office directories
• Assist in arranging meetings conference rooms and refreshments
• Monitor office supplies and coordinate replenishment
• Support document control activities when required

Client Vendor Coordination

• Coordinate with suppliers subcontractors and service providers
• Receive and distribute delivery documents and invoices
• Handle basic customer service inquiries and direct them appropriately

The Receptionist is responsible for managing the front desk, receiving visitors, handling telephone calls, providing administrative support, and maintaining professional communication between clients, suppliers, employees, and management. The role serves as the first point of contact for the company and ensures smooth day-to-day office operations.