Customer Coordinator

You+Baby Studio is expanding! We’re looking for a Customer Coordinator to ensure every client enjoys a smooth and memorable experience—from their first booking to their final photos. If you’re organized, people-focused, and passionate about delivering outstanding service, we’d love to hear from you!

Client Coordination – Be the main contact for clients, ensuring seamless communication between them and our studio team.

Studio Readiness – Oversee inventory, set up equipment, and prepare the studio to create the perfect atmosphere for every session.

Appointment Management – Schedule and manage bookings efficiently to optimize the studio’s workflow.

Payment Handling – Process transactions, issue invoices, and ensure smooth payment operations.

Customer Engagement – Provide proactive assistance, answer inquiries, and ensure clients feel welcomed and valued.

Problem-Solving – Address and resolve any client concerns with professionalism and care.

Photography Support – Assist photographers in managing client interactions during sessions.

Experience in Customer Service – At least 1 year in a client-facing role, ideally in hospitality or retail.

Fluent in English – Excellent verbal and written communication skills.

Detail-Oriented – Strong typing skills and accuracy in administrative tasks.

Tech-Savvy – Comfortable using booking systems and handling digital processes.

Highly Organized – Ability to multitask and manage time efficiently.

Team Player – Flexible with scheduling, including weekends and holidays.

Career Growth – Opportunities to develop and grow in a dynamic, expanding company.

Creative Work Environment – A supportive, team-oriented culture where your contributions matter.

Visa & Medical Insurance – Provided by the company.

Competitive Salary – Based on experience and qualifications.

Work-Life Balance – 6-day work week with a conditional day off every two weeks.

We'll get in touch within 5 working days if we’d like to move forward with your application. If you don’t hear from us, please know we truly appreciate your interest and would love to connect