Guest Services Executive Spa - Conrad Etihad Towers

Guest Services Executive Spa - Conrad Abu Dhabi Etihad Towers

Join to apply for the Guest Services Executive Spa role at Hilton.

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full‑service hotels and resorts to extended‑stay suites and mid‑priced hotels. For over a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands, guided by the vision "to fill the earth with the light and warmth of hospitality."

• Assist guests and clients in an appropriate and timely manner.
• Manage customer feedback effectively to ensure issues or compliments are escalated to enable long‑term improvements in products and services.
• Ensure client experience is proficient including bookings, payments, and consultation cards.
• Adhere to cash handling procedures.
• Interact and communicate effectively with clients, members, team members, guests, and the management team.
• Upsell with the latest departmental incentives.
• Report accidents, maintenance issues, or other incidents.
• Ensure compliance with all health and safety regulations.

• Committed to delivering a high level of customer service.
• Excellent grooming standards.
• Excellent attention to detail.
• High standards of cleanliness.
• Ability to work in a consistently professional and helpful manner.
• Previous spa experience or general spa knowledge.

• Conrad Abu Dhabi Etihad Towers

• Full‑time

• Conrad Hotels & Resorts

• Guest Services, Operations, and Front Office

• Entry level

• Full‑time

• Other

• Hospitality