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Customer Service/HelpDesk
Office Administrator/ Coordinator -
Administrative/Clerical
Office Administrator/ Coordinator
Job Description & How to Apply Below
Job Title
Receptionist
LocationAbu Dhabi
Job PurposeThe Receptionist reports directly to the Property Supervisor and works closely with the team to achieve property management and company goals The role involves maintaining cordial relationships with PM officers and the leasing team for efficient internal liaison and smooth site operations
Key Accountabilities- Revenue Costs Verify office supply requests with supporting documents before submission
- Customer Attend to walk-in customers requests and inquiries promptly Handle complaints and coordinate with relevant officers Implement corrective actions based on customer satisfaction surveys Provide feedback to supervisors on customer needs and escape policy procedure changes when required Maintain positive client relationships and ensure the reception area is well-kept
- Internal Business Processes Maintain control of viewing keys and report missing keys immediately Answer calls take messages and ensure timely callbacks Raise PRs in ERP for office requirements Review pantry items daily and manage stock
- Learning Growth Attend all assigned training courses Foster a positive work environment with colleagues
- Health Safety Report issues or concerns to the Property Supervisor Comply with Khidmah s Quality Policy HSE policy AD ESHMS regulations and other applicable UAE laws Avoid improper conduct that could endanger health and safety Participate in safety and health training sessions
- Financial Receiving service charges via credit card and cheques
- People Handle walk-in customers and customer calls
Education High School Diploma or Bachelor's degree
Experience & Skills Ability to work independently with minimal supervision.
Flexible and adaptable to changing business needs.
Self-motivated and a team player.
Effective in complex and demanding environments.
Excellent written and spoken English; clear communication skills.
Ability to work in a multicultural environment.
Seniority Level Entry level
Industry
Real Estate
Employment Type
Full-time
Job Functions Administrative Skills English Office Equipment Customer Satisfaction Training Operations Business Spoken English Fax Finance Customer Relationship M
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