AML Engagement, Manager; UAE Nationals

Position: AML Engagement, Manager (UAE Nationals Only)
Job description

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If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be.

Financial Crime Compliance aligns current activities within Global Risk and helps to build these into a more integrated framework, which enables HSBC to manage financial crime risk more effectively. It builds stronger controls to improve the way Financial Crime Compliance risks are managed to spot gaps as well as trends so that the team can act. It proactively gathers and analyses financial intelligence in a smart way so that suspicious transactions, activities or connections can be identified, and we can adequately protect our customers from the threat of financial crime.

We are currently seeking an ambitious individual to join our Financial Crime Compliance team, working together with colleagues to define, manage and achieve divisional business targets.

Role Purpose

You will directly report to the UAE MLRO and assist in the management of the end-to-end internal and external Production Order / Law Enforcement and regulatory requests, from the Central Bank of UAE (CBUAE), Securities and Commodities Authority (SCA), UAE Financial Intelligence Unit (FIU), and Law Enforcement Authorities (LEAs), for all Onshore HSBC operations in the UAE. The jobholder is also responsible in managing regulatory correspondences with the CBUAE, UAE FIU, SCA, LEA on Production Order enquiries, including Search & Freeze / Search / ECDD / Request for Information (RFI) Notices.

The AML Engagement Officer will also assist in the generation of country / regional MI for the consumption of various stakeholders within country and regional senior management or governance committees. The jobholder will also support the team’s compliance with the Records Management and Document Retention Policy.

Duties & Responsibilities

• Manage the end-to-end process of Production Order Management process in the UAE and ensuring that the PO enquiries are timely actioned and responded to back to the authorities in accordance with regulatory requirements and current legislation. Ensure that the internal procedure and external SLA are adhered to, in fulfilment of all requests to the authorities in a timely manner as set out in procedures.
• Manage the UAE Frau investigation Unit / CBUAE PO enquiry Portals.
• Manage the MLRO and UAE AML Compliance central mailbox that receives referrals and escalations from external and internal stakeholders, in relation to Production Order
• Ensure that enquiries from colleagues of other business areas within HBME and other HSBC Group offices are dealt with in a professional, responsive manner, and that appropriate guidance is given.
• Handle the regulatory correspondences with the CBUAE, SCA, UAE FIU and LEA, by reaching out to the various business and support functions in the UAE.
• Ensure that enquiries and notices from UAE FIU, CBUAE, SCA and LEAs in the UAE are dealt with in a professional manner, and that appropriate information is provided.
• Produce regular management information tracking operational statistics on productivity and quality metrics for the UAE.
• Ensure high level of quality in data captured in the Production Order Tracker
• Quality check all responses uploaded in the CBUAE / UAE FIU Portal before MLRO approval and onward submission to the UAE FIU and CBUAE
• Independently assign or refer to the relevant SMEs the handling of queries or referrals received in the generic mailbox.
• Undertake process control assurance activities on information security in the management of confidential records maintained.

Experience & Qualifications

• A graduation degree is essential for obtaining a work permit. If your university certificate is from outside the UAE,…