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Job Description & How to Apply Below
Job Overview
The E-Commerce Assistant is responsible for maintaining and updating the company’s online platforms, ensuring product accuracy, optimizing listings, and supporting the e-commerce team in driving online sales. The role requires proficiency in modern e-commerce tools and platforms such as Amazon, Noon, Talabat, and other digital marketplaces.
Key Responsibilities- E-Commerce Management:
- Regularly update product listings on the company’s e-commerce platforms.
- Ensure all product details, descriptions, and images are accurate and up to date.
- Monitor and process online orders efficiently.
- Platform Optimization & Reporting:
- Use web analytics tools (e.g., Google Analytics) to track performance and generate insights.
- Assist in optimizing product visibility and sales performance across platforms.
- Ensure timely execution of marketing and seasonal promotions.
- Stock & Order Coordination:
- Work closely with the supply chain and retail sales teams to manage stock levels.
- Minimize potential stock losses by monitoring product availability and reporting issues.
- Customer Support & Payment Handling:
- Ensure accurate and efficient processing of online payments and refunds.
- Support the e-commerce team in resolving customer inquiries and escalations.
- Creative & Marketing Support:
- Assist in maintaining the website’s visuals, including homepage banners and product displays.
- Coordinate with the team to launch new products and promotional campaigns.
- General Support:
- Provide reports and insights to the E-Commerce Executive and management.
- Perform additional tasks assigned by the management.
- Education: Bachelor's degree in IT, Digital Marketing, or a related field.
- Experience: 0-2 years in e-commerce, digital marketing, or online sales.
- Technical
Skills:- Experience with e-commerce platforms (Amazon, Noon, Talabat preferred).
- Proficiency in Google Analytics, Microsoft Office, and digital sales tools.
- Familiarity with content management systems and online order processing.
- Soft Skills:
- Strong communication and organizational skills.
- Detail-oriented with good analytical abilities.
- Ability to multitask and manage time effectively.
- Competitive salary
- Career development and growth opportunities
- Exposure to international e-commerce platforms
- Employee discounts and special offers
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